Dysfunctional
Complete waste of time trying to deposit checks. Giving repeated errors that check’s front and back are not the same size no matter how I take the photos of the same check.
Thanks for the update...but
For the longest I wanted the app to get updated, and now that it is, I am slightly disenchanted with it. It was so easy to pay bills and see my pending transactions (why is this feature gone?). I love that it’s clean and easy to read—touch ID is great, especially since there’s a new login system. But there’s the little features that are missing that make it so hard to love this app. I’m really hoping an update happens soon-ish, I hate that I might have to call the branch so that someone can tell me what’s pending in my account.
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Not Happy
3rd review ....Bill Pay is yet to work!!! It's already February!!!!! Why is it still not working?? This app is horrible!!!!!
1st review...Don't like that a calendar /weekdays aren't shown when making an online payment. It also doesn't let us view previous scheduled payments.
2nd review...Responding to your comment... The weekdays are not shown when playing your bills... So I have no idea if I'm paying on a Tuesday or a Sunday... And i cannot access my previous payments. Did you try it before you responded to my review?
1st review...Don't like that a calendar /weekdays aren't shown when making an online payment. It also doesn't let us view previous scheduled payments.
2nd review...Responding to your comment... The weekdays are not shown when playing your bills... So I have no idea if I'm paying on a Tuesday or a Sunday... And i cannot access my previous payments. Did you try it before you responded to my review?
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No!
I get that UCU needed to keep up with the updates, but this app is terrible. Simplicity is always the best. Bring back the old version (wishful thinking)
Pending transactions
I really miss not seeing transactions that are pending
Yes it tells me my current balance and my available balance but I want to see what is actually pending.
And if I go to the actual website on my tablet or phone I can’t send money to my father’s account like I use to. I have to go to an actual computer.
Terrible launch ... maybe a two start only because I can use my finger print to login.
Yes it tells me my current balance and my available balance but I want to see what is actually pending.
And if I go to the actual website on my tablet or phone I can’t send money to my father’s account like I use to. I have to go to an actual computer.
Terrible launch ... maybe a two start only because I can use my finger print to login.
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Terrible launch, but great app.
New app - The launch was a complete failure in that you have to contact UCU to get logged in the first time. Frustrating as F! That said, once you do get in, the app is fantastic. Touch ID, easy to read/understand and it just works the way a banking app should work - and much nicer than my other credit union that also recently updated its app. TouchID should have been an option years ago, but now it’s finally here as FaceID is the new standard LOL. But still better than typing in a password.
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Response from developer
Hello, we are sorry for the inconvenience. If you are still having an issue please e-mail: tech_support@ucu.org so we can help you.
Can’t Pay your BILLS
you can’t pay your bills from the app like b4. i had to go online and pay my bills this need to be fixed. other then that it’s ok but the app needs to be updated 🤦🏽♀️
Looks good, more features
New app has many more useful features than the old app. Will take a little bit to get used to the new layout but seems pretty intuitive.
I like the quick look feature if I just want to check my balances.
Transfers and depositing checks is really easy and works well; that’s all I typically use the app for.
I also like that I can use my fingerprint for my password as my big thumbs have a hard time typing out passwords correctly on my phone.
I like the quick look feature if I just want to check my balances.
Transfers and depositing checks is really easy and works well; that’s all I typically use the app for.
I also like that I can use my fingerprint for my password as my big thumbs have a hard time typing out passwords correctly on my phone.
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Very nice, but needs PIN login
Everything about this new app is an improvement over the old one, but you need to allow login with a PIN like every other banking app I have used.
