Lorex Cirrus User Reviews

Top reviews

Bad connection

Always freeze or connecting issue

Poor software

Very slow sometimes hours for notifications to show up. If hydro goes off system resets it self to 2015, Ive only had the system for 2 years 2019. No way of selectivity turning off cameras when not required so I must turn off complete system when it’s not needed. I’ve had delete and reinstall app several times just to rectify Notification issues. I definitely would not recommend this product to anyone
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Response from developer

Hey Chizzy1964, we are very sorry to hear about this experience and we would be happy to provide immediate assistance. When you have a moment, please contact our technical support team at: 1(888) 425 - 6739. We sincerely apologize again for this issue, and hope to hear from you soon. Thanks!

Great system

Works flawlessly

Response from developer

Hi, Grmpa, thanks for the stars! :)

iOS 18 update bug

Everything was working really well until the iOS18 update. Now my app won’t connect to my cameras. Not an issue of Lorex, likely an apple bug

Good system. Lorex is dependable.

I’ve had two wifi system at our last house and now this one. Really like the system.

The worst

Not worth the money.

My cameras

Very reliable and clear.

Response from developer

Hello Sabo, Thank you for your positive feedback! We are glad to hear that you find our app reliable and the view clear. Thank you, Lorex Customer Experience Team

Useless

this camera system is a complete joke, useless and full of bugs and errors, will never buy it ever again, technician are useless and worthless

Lorex CCTV

I purchased this system two years ago and have been very satisfied with the performance, the general image remains very clear but cannot read fine detail such as number plates, now considering upgrading to a system with zoom in functionality, overall I have been very impressed.

Response from developer

Hey, tunnelneutrino, thank you for appreciating us! We work hard to meet your expectations. There's still much room to grow, but it's good to know we are on the right track! Feel free to share your ideas.

Not working

Cannot connect the camera to the phone having such poor quality with this app.

Response from developer

Hello there, We are sorry to hear about the issue. Please reach out to our customer support at 1-888-425-6739, and they will be happy to help you connect the camera. Thank you, Lorex Customer Experience Team

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