Lorex Cirrus User Reviews

Lorex Cirrus

LOREX TECHNOLOGY INC.

Productivity

Photo & Video

Top reviews

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Garbage

System and cameras are 10x the price of Chinese ones. Batteries die fast and app never works. Just frozen.

Anger45

4 months ago

Response from developer

Hello there, We apologize for any inconvenience you experienced with our system and app. We recommend reaching out to tech support for throubleshooting the freezing issue. Thank you, Lorex Customer Experience Team

Good

The app seems sluggish to load when compared to other apps in general, I can’t compare it to other security camera apps though because I found one I liked and stuck with it for 10+ years now I think. If they could improve the loading without sacrificing the quality it would be great but I wouldn’t want to sacrifice the quality for my impatience. I have a 6 camera wireless now with the receiver connected to Ethernet and cable internet, previously I had an 8 camera wired system and to my memory it was similar in functionality on the app. Satisfies my needs well.

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The Ryan of the Hepps

4 months ago

Response from developer

Hello there, Thank you for your feedback and for being a loyal customer for over 10 years! We apologize for any inconvenience with the app's loading speed, but we are constantly working to improve and provide the best quality for our customers. We appreciate your understanding and are glad to hear that the system satisfies your needs.

Updates

The last update was negative. I can now do less with my cameras than I used to be able to do.

former loyal purchaser

4 months ago

Pas fort .... très déçu

Souvent je m ais la détection de mouvements au maximum et rien est capté Depuis le début de mon achat je suis très déçu , batterie ne garde pas sa charge , difficulté a visionner... etc ....j espère que vous avez amélioré vos caméras pour les prochains acheteur... je suis très très déçu, merci

bingos48

5 months ago

Response from developer

Bonjour, Nous sommes désolés d'apprendre que vous rencontrez des difficultés avec notre application et nos caméras. Nous prenons en compte vos commentaires et travaillons constamment à améliorer nos produits pour offrir la meilleure expérience possible à nos clients. Nous vous recommandons de demander de l'aide concernant ces problèmes à notre service client au 1-888-425-6739. Merci, Équipe d'expérience client Lorex

Improvements

Love it.. thanks

sanyug

5 months ago

Response from developer

Hi, sanyug, thank you for the stars! let us know if there is anything we can help with.

Good product.

I now own 5 cameras. The only problem I have is obtaining spare batteries for my wireless cameras.

A Girl in Chaps

6 months ago

Response from developer

Hi, A Girl in Chaps. Thank you for your review! We are glad to receive nice words from our users! We work to ensure that you get only a positive experience!

Worst app

I had this app for my security system like 4 years ago it worked great then I moved and hooked the same system back up and this app is the worst it doesn’t work half the time and it’s soo slow do not download

Anderson@1121

6 months ago

Response from developer

Hello Anderson, We apologize for any inconvenience you have experienced with our app. Our team is constantly working to improve its functionality and we would love to assist you in troubleshooting any issues you may be having. Please reach out to our customer support team for assistance. Thank you, Lorex Customer Experience Team

Waste of money

Frequently will not connect to display on my phone. One camera just doesn’t work. Difficult to adjust notifications so they are not continuously going off. If notifications are off it doesn’t record. Wish i could return but did not keep packaging.

jd$$&

6 months ago

Response from developer

Hello there, We apologize for any inconvenience you have experienced with our app. Our team is constantly working to improve the connectivity and functionality of our cameras and notifications. Please reach out to our customer support team for assistance with adjusting your notification settings. Thank you, Lorex Customer Experience Team

Cameras are great

Best camera system, app works great!
Couldn’t be happier

$pleasefixit$

6 months ago

Response from developer

Hello there, Thank you for your positive feedback! We are thrilled to hear that you are loving our camera system and that the app is working great for you. Thank you, Lorex Customer Experience Team

Camera

Does a great job!

overrated ap

7 months ago

Response from developer

Hello there, Thank you for your positive review! We're glad to hear that our app and camera system are working well for you. Thank you, Lorex Customer Experience Team