Does not work
Paid for the service.
Tried 10 times to send a fax over a week.
Fails within 10 seconds, saying “unknown error”.
Tried 10 times to send a fax over a week.
Fails within 10 seconds, saying “unknown error”.
Slow
I tried sending files on 2 occasions and both took a long time for the receivers to get the files. They were important as they were medical related files but they got them the following day.
App 4+ years
When a business asks me, “Do you have a fax that you can send that to us?” I pause for 5-10 seconds (that’s a long to by the way!) and I reply, “Do YOU have a fax at your home?” Then I I don’t have to pause because they ALL say, “No.” Then I protected to say, “That’s because NO ONE uses fax anymore. Get on the email train!”
THIS is where I say, “Ok, I have a fax app on my phone, so give me the fax number this time, but your company needs to get updated!”
This app is awesome. I have used it for 4+ years and it has never let me down. I have the doc in my phone or email, take a pic, sometimes use their feature to add a cover sheet and I will receive confirmation via app and email (the 21st Century style) and voila! It’s done.
It’s been one of the best investments I’ve made. Time is money. I no longer have to drive to my local store and pay $2 per sheet + send fee (whatever!). Absolutely no issues at all. GET IT NOW if you need to send faxes because the dark age company you’re dealing with can’t get it together.
THIS is where I say, “Ok, I have a fax app on my phone, so give me the fax number this time, but your company needs to get updated!”
This app is awesome. I have used it for 4+ years and it has never let me down. I have the doc in my phone or email, take a pic, sometimes use their feature to add a cover sheet and I will receive confirmation via app and email (the 21st Century style) and voila! It’s done.
It’s been one of the best investments I’ve made. Time is money. I no longer have to drive to my local store and pay $2 per sheet + send fee (whatever!). Absolutely no issues at all. GET IT NOW if you need to send faxes because the dark age company you’re dealing with can’t get it together.
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PERFECT, THANK YOU!
I downloaded another leading fax app & it didn’t work, so I came to this app next.
I was dubious about if it would work. I needed to send a very important fax from Australia to the USA.
It was a large fax, 39 pages, uploaded as a scanned document from my “files” in my iPhone. Everything uploaded swiftly & easily. It took 2.5hrs to send but you can leave the app running in the background on your iPhone, as it’s doing its thing. From memory it attempts to send up to 3 times & my fax took two attempts.
I purchased the $6.99 single week subscription as I only needed to send one fax. I will cancel that subscription, so I’m not charged again. It would’ve cost me more to send a fax from here if I’d gone to a business that has a faxing facility. I think it was $1 per page (if I hadn’t used the app) so a huge discount!
Very happy with this app & would ABSOLUTELY use it again when required. Finally an app that did what it said it would!
Thanks guys :)
I was dubious about if it would work. I needed to send a very important fax from Australia to the USA.
It was a large fax, 39 pages, uploaded as a scanned document from my “files” in my iPhone. Everything uploaded swiftly & easily. It took 2.5hrs to send but you can leave the app running in the background on your iPhone, as it’s doing its thing. From memory it attempts to send up to 3 times & my fax took two attempts.
I purchased the $6.99 single week subscription as I only needed to send one fax. I will cancel that subscription, so I’m not charged again. It would’ve cost me more to send a fax from here if I’d gone to a business that has a faxing facility. I think it was $1 per page (if I hadn’t used the app) so a huge discount!
Very happy with this app & would ABSOLUTELY use it again when required. Finally an app that did what it said it would!
Thanks guys :)
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Thought Free APP
Hi, this app will be perfect’ When I need to fax something. The reason I give it 1 stars, lit only provides subscriptions for a length of time and not individual fax credits or pages for purchase.
I'm not using a fax much. don't want to buy a week subscription and then have to cancel it after sending my one fax- that makes more work for me. Can you just make it simple where we can by fax by the credit or page?
I feel like that is how it used to be If this option is available, it is well hidden. You would think the refill balance wouldn't lead to only sub options, but it does. If you do business with fax on a daily basis this app could definitely benefit you.
Please let me cancel weekly subscription without automatic charge me..
I'm not using a fax much. don't want to buy a week subscription and then have to cancel it after sending my one fax- that makes more work for me. Can you just make it simple where we can by fax by the credit or page?
I feel like that is how it used to be If this option is available, it is well hidden. You would think the refill balance wouldn't lead to only sub options, but it does. If you do business with fax on a daily basis this app could definitely benefit you.
Please let me cancel weekly subscription without automatic charge me..
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Doesn’t Work and Unresponsive Customer Service
I've very disappointed with this app. I have been using this app for almost a year with no issues. Then it came up for renewal in March 2023. I renewed and then realized it double charged me for the same subscription on the same phone in June 2023. So, I canceled my March 2023 subscription thinking I had the most recent renewal that I was CHARGED the full annual fee for and is supposed to be good until June 2024, but when I went to use the app this month, it is promoting me to choose a plan. This makes absolutely no sense because my Apple account shows that I've paid for the subscription, and it remains active until June 2024. Thinking maybe it was a glitch because this was the first issue I've had. I tried to reach out to customer service as soon as I recognized the problem when I went to use it the week of 8/1/23, yes, almost two months after the renewal. I use it for occasional work faxes. It doesn't work. I email the app's customer service support and no response. On 8/5, I file a complaint with Apple, and nothing. I wouldn't recommend this app at all. There are more reliable, affordable, and free apps that offer better customer service vs paying almost $100 to be able to use the app, get the issue fixed or get a refund!
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Make a purchase but won’t work
Purchased a weekly plan just to send one page, after the payment the app told me there is an error, then asked me to purchase again. Received an email from Apple to confirm my subscription. I got confused and checked my credit card, the payment was already done. So basically they charged me for one week plan, confirmed by Apple with an email and with my bank account but not valid with the app. Feels like a scam.
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Problems doing what you are suppose to do!
Ok, I used ur product one time a while back, now I get ready to use it again and I am stuck because I am being force to update which it won't do then I 👀 at the subscription prices and it is ridiculous what u are charging just to send a fax. Shame on u! Last time I used ur product, I think I paid maybe 2 or 3 bucks to fax something. I know that might have been a couple years ago, but u guys have double that now. So the only thing u force me to do is delete the app and 👀 else where. Thanks for nothing!😩😩
A Unsatisfied Customer,
Virginia A Gentry 🎤✝️🦋
A Unsatisfied Customer,
Virginia A Gentry 🎤✝️🦋
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Not a good app
Not a good app to send fax
Does not work! Very difficult to use.
Not a good product!
