Leave a Review Spur
Substitute
App works great! It is easy to use and navigate through. I am at fault for forgetting to clock in and out at the right time but I am sure I will get better at it. Thanks Spur!JCramer3
App loading
Constantly have trouble getting the app to load, the home page to see available jobs. I have deleted and reinstalled app several times. Continuously miss out on accepting jobs because the app won’t load, regardless of where I am am. Extremely frustrating and disappointing for a professional company.Show lessAabair
Alabama Substitute
Great support staff at Spur and usually very quick with response. They do fix any errors that arise with the app and really I love the setup of the app. Definitely would recommend to everyone and everyplace.Colin Watkins
So difficult to use for EVERYONE
I sub. This app is a pain to use!! It constantly says I can't take jobs because they are causing overtime; even if I haven't worked all week. But if someone assigns me a shift I can work it. I keep hearing from teachers how no one picked up their post but I never even see their listing. Clocking in and out is stupid picky about location; as in won't work in certain classrooms because those classrooms "are at the location"🙄. I hate that I have to search for jobs instead them being on the opening page mostly because the app requires a really strong connection to work and subs don't have wifi passwords; which makes the clocking in/out even more difficult. On top of all this there is no way to talk to someone. You must email them, which I have about the overtime thing, to no avail😕.Show less27ljk
App freezes
At first, I thought this was going to be a good app, but I have problems with the app freezing up all the time. I go to check the app, and it is frozen on the purple screen with your logo. It will not do anything else. I usually have to restart my phone for it to work.
Also, I would like to see an option where you can select to only see certain jobs (I only want to see Elementary jobs). I also want to be able to know what grade I am subbing for when I accept a job.Show lesscsedote
Takes forever to load
I have been missing jobs since the school year started. I ended up upgrading my phone yesterday , something I didn’t want to do, but since it takes me forever to open the app I had to. I hope this job I’m going to today pays me because the teacher requested me and I cannot get in to accept if needed. I’m disappointed!!Show less#dst4eva
Very frustrating
I felt led to leave this review after I couldn’t accept a subbing job this morning because the app would not load anything... last week I discovered most of the jobs don’t list the correct school that goes with the name of the person you’re filling in for. I accepted a job and showed up and they told me they didn’t have an employee by the name the app told me. After contacting spur support they told me they had some aides moved schools right when the school year started... so basically some schools are getting subs they don’t need and others aren’t getting a sub that they do need. I think everyone involved within the schools is beyond frustrated, as well as all the subs.Show lessisabelp1108
Alabama Sub
This is without a doubt the worst app I have ever seen. The time clock feature is a nightmare. You start your shift, when you go to clock out for a break, the app will say you have been on break since the time you clocked in! Every day, I have to call customer service to have my time adjusted, so that I am paid for the actual amount of time I worked! I have tried looking at my phone several times during the day, and it will show me as being “on shift” but that changes anytime I go to clock out or take a break. Tell me, how could someone clock in and start a break at exactly the same time?
Calling customer service is an even bigger aggravation than trying to use the app. Your call will disconnect after being on hold for 15 minutes. I have had to spend close to an hour trying to get through to someone so that my time can be adjusted. To make matters worse, more often than not, you can’t get the app to open. Anytime several people are trying to use it at once, such as the start or end of the school day, it freezes up. If zero stars were and option, that is what this app deserves. It is useless!!!Show lessAlabama Sub
Terrible app
The app has created so many issues in subbing for me. Jobs appear in the app that are no longer available, I receive notifications saying I’ve accepted a job and then when I click on it it’s no longer there, and I’ve arrived for a job only to have the office assistant tell me that 2 others had already come for the same job. Also, the notifications generally only show up when I’m on the phone, so I have to open the app in order to see jobs which is difficult in the early mornings. Also, the app take FOREVER to load and update.
The support team seem helpful but they have to get a new app or do some software changes in order to improve their business.Show lessRcparnell
Still too many bugs...
1) App is really slow when it comes to clocking in and out
2) the number of jobs isn’t accurate on search page vs when you click onto see the job (when you click on the job, it shows a lesser number)
3) job description doesn’t provide details when it requires an administrator approval. Otherwise I wouldn’t have applied. Many people showed up at schools and they weren’t notified that the school admins have to contact you before you accept the job
4) takes forever to load and have to shut down for it to work againShow lessLiz357C
