Using gift card on app
Love the app and have for a while yet found it weird as I couldn’t use a gift card via the app. There was no option available to entering the details. The chat available said I had to use the website yet that was struggling due to Boxing Day sales I guess…
I could add the product I wanted to my basket in the app and not use my gift card however I couldn’t add it via the website even though the product was available….
I could add the product I wanted to my basket in the app and not use my gift card however I couldn’t add it via the website even though the product was available….
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Latest products on very sharp discounts
Easy to use app, with great member benefits. If you are into sports and performance, definitely look into signing up to unlock the world of great rewards.
Purchasing Items
The process of ordering is very simple. Just have a question about the difference between 12-k and 12k? Thank you
Great Experience
I wanted to look for new cleats as the new soccer season was starting up and I needed a new pair, but when I went to look in stores I found nothing that particularly hooked me. After that I decided to try shopping online at the Adidas online store. Just for signing up for the membership program for free I was able to access free delivery and a rewards program. After this I tried searching for a new pair of cleats but didn’t know where to start so I looked at the search bar and realized that there was a refine results option where I specifically customized my wants for a new pair of cleats and ended up with several different options to choose from. All of these options looked great and also had individual attributes in which I was looking for. Thank you, Adidas, for making shopping easy!
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Addidas Addict
I will be going to Addidas shoe and clothing counseling soon. The quality of your merchandise is continuously impeccable. Your prices fit every income need. Your customer service is always professional and customer friendly as well as helpful. I love gaining points, which meets my financial needs at time. I want you to know that Addidas has always been the premier store for all our sporting needs. Your consistency in giving the best athletic shoes and wears far exceeds any of your competitors. The comfortability of your apparel is the best yet in sizes from children to plus size individuals. Your foot apparel is awesome and feels so good. The cushion in the arch and heels in all your footwear, makes my feet feel like they just came off an assembly line brand new. Over the multitude of years your company has kept ‘Excellence’in the forefront of your name. Please don’t ever stray in giving your customer the best service ever!👏🏾👏🏾👏🏾👏🏾♥️
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Easy and Smooth Transaction
This is such a fast and easy app to use compared to so many other clunky and annoying web sites from other companies!
Always a smooth and easy process when purchasing from Adidas ! Also live their customer service and fantastic return policy!
10/10 Adidas
Always a smooth and easy process when purchasing from Adidas ! Also live their customer service and fantastic return policy!
10/10 Adidas
Perfection.
Stripes over checks. #onlyforthegoats
Better Drop System
First off I just want to thank the Adidas team for making a good product. I’ve been an Adidas member for some time and I have to say if there’s a shoe that I want, Adidas does a more fair job of allowing regular consumers who are loyal fans and been using the product a chance to win. They do drawings or drops at different times of the day, which makes it harder for bots or resellers to get all the shoes everyday people want for a fair price. If the shoe they anticipate is more coveted they don’t advertise it as much and change the process from the typical Nike 7am drop that is too predictable and frustrating. When people wake up or have been supporting the brand for awhile you want and expect retailers to give those shoppers a chance to get the shoes they want (reward the loyal fans). Also, I like that some of the drops are on the actual app instead of confirmed because I don’t want to have to context switch all the time to a different app. Thanks Adidas team 🙏🏼
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No customer support
So disappointed in the whole experience, I placed an order on Monday as a present for my Daughters Birthday the following week.
Hadn’t received any tracking information by the Thursday, tried contacting the company through online chat which says my order number in invalid, tried ringing a landline number that hangs up once I get through
and a mobile phone number which was at the bottom of the website but has been disconnected.
Its now Friday and I still haven’t received any updates on my order having been posted or a tracking number, still unclear if its even been sent?
I thought Id order straight from Adidas directly thinking it would be the safer option to receive it in time but now im wishing Id bought through other stockists.
Hadn’t received any tracking information by the Thursday, tried contacting the company through online chat which says my order number in invalid, tried ringing a landline number that hangs up once I get through
and a mobile phone number which was at the bottom of the website but has been disconnected.
Its now Friday and I still haven’t received any updates on my order having been posted or a tracking number, still unclear if its even been sent?
I thought Id order straight from Adidas directly thinking it would be the safer option to receive it in time but now im wishing Id bought through other stockists.
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Auto-stop/start issues
Poor performance from the Adidas Running App in stopping randomly during long runs which is VERY frustrating.
The GPS is also not very accurate when compared to Polar & Garmin tracking as the Adidas Running App always seems to come up short, sometimes by as much as up to 700metres different!
When distance is adjusted to the more accurate reading this can exclude runs from the events & “races” that are set on the Adidas Running App which is infuriating as I then have to run further to get the distance on Adidas Running than I would using Polar/Garmin data. This additional distance is also not included in the graphical representation of the monthly run accumulator which is also disappointing.
Overall an Ok tracking app but very VERY frustrating at times!
The GPS is also not very accurate when compared to Polar & Garmin tracking as the Adidas Running App always seems to come up short, sometimes by as much as up to 700metres different!
When distance is adjusted to the more accurate reading this can exclude runs from the events & “races” that are set on the Adidas Running App which is infuriating as I then have to run further to get the distance on Adidas Running than I would using Polar/Garmin data. This additional distance is also not included in the graphical representation of the monthly run accumulator which is also disappointing.
Overall an Ok tracking app but very VERY frustrating at times!
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