Useless
I can’t even create a new ticket in the app without issues. Was the app even tested after dev??
App now junk
App used to keep me signed in, and I could answer chats. Now signed out every single day. Not sure why the devs can’t fix this junk.
Broken
App needs actual development resources put towards it. It’s missing a lot of features and sometimes breaks to the point requiring an uninstall/reinstall. Last update being 4 months prior to this review shows how much they care about it.
Needs improvement
I really like the Synchro desktop/browser admin tools. I like the features and price of the product. I don’t think it is the easiest to deal with and implementing the agent is difficult at times but for the price and unlimited devices and the support is really good.
However, this app, on the other hand, really needs improvement. I have issues of the same device being listed multiple times. Remote access not working. It doesn’t really work for remote support which I’m a little saddened about.
However, this app, on the other hand, really needs improvement. I have issues of the same device being listed multiple times. Remote access not working. It doesn’t really work for remote support which I’m a little saddened about.
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Useless
Too slow lack of features. Wish this can at least run POS.
Worthless
I’ve been using Syncro for quite some time and had hopes they would’ve improved the app experience. For all the money they are charging us, they sure aren’t making an attempt to make this product worth the cost.
They did a UI interface update a while ago but it’s laughable. They need to improve the core functions and most importantly the app as many of us need it on the go. We aren’t always able to be tethered to our pc all the time.
I may need to find another RMM / PSA app if they don’t show improvement.
They did a UI interface update a while ago but it’s laughable. They need to improve the core functions and most importantly the app as many of us need it on the go. We aren’t always able to be tethered to our pc all the time.
I may need to find another RMM / PSA app if they don’t show improvement.
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The app has not functioned in about two iOS updates.
The app immediately logs out after signing in. It has been doing that since roughly January to my knowledge. With the latest update being a security fix it is mandatory. I know this is just a checkmark in a box to fill for syncro, but some of us do like having the ability to check open tickets on the go.
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Should be removed from App Store
What is this this? It doesn’t work!
If you can’t keep up with updates or have a functioning app the don’t waste people’s time and say you have an app.
If you can’t keep up with updates or have a functioning app the don’t waste people’s time and say you have an app.
App doesn’t even open
Not impressed
Doesn’t work. It hasn’t worked for a while now
Login loop. Can’t even log tickets onsite anymore. Agree with other users. Simple functionality is better than none at all.
