Leave a Review RCA Security
RCA Doorbell camera
This camera is really good and easy to install. Highly recommended 👍inday bon
Almost useless - any useful functionality is well hidden
This has to be the most useless app I have. The RCA camera doorbell got good reviews. Easy to install; no monthly charges. The app is useless. By the time you login; does not accept face or touch, the person at the door is long gone. Now try to figure out which menu item or menu name lets you review recent video history; good luck!!Show lessGranddad Runner
Was a great doorbell but seems like they don’t care anymore
This was a great doorbell when it started and I was recommending it to everyone but then it’s like they quit caring about their customers. The picture quality is great but the app support went down to none. It has Face ID but never logs you in with your face. Come on guys read your reviews as take some pride in the app that you developed. The quality of the video is excellent now let’s get the app support where it should be and this would be a great security cam.Show lessJssjr79
Fix the recurring login problem.
I’d actually be happy to give this closer to a four except for one critical inexplicable flaw in this app that other people have mentioned. Even if you enable Face ID, it still makes you actually type in the password. If you use a password management app and have a decent password, this adds about five steps to answering the front door which basically makes this useless. The hardware is otherwise great, the installation was painless, I like that they don’t charge a subscription. They have everything they need to be successful if they fix that one stupid bug. I’m afraid of introducing the app to my family at this point and hoping they just continue to use it as a dumb doorbell. I have never successfully managed to actually answer the doorbell in time when somebody arrived
Update: It appears cryptically that disabling image security removes the password requirement on every door bell ring when face logo enables. Cautiously trying that but not happy that removing encryption is needed to remove password check
Update2: sadly that suggestion from seller did nothing. Still asks for Face ID to unlock and then asks for the password again once a day. Makes it unusable Back to one starShow lessdaz10000
Touch ID
I love the RCA doorbell on my front door and the floodlights camera on back door. I would have given it 5 stars but I'm frustrated with the app requiring me to manually log in when I have touch ID enabled. This is an immediate needed fix for the software. The hardware is better and cheaper than the Ring doorbell, I had it and replaced with this one. The Ring system is just a money grab scheme to get you to sign up for monthly/annual storage fees, etc.Show lessGuffey60
They don’t fix anything
Most of us bought the camera bc you don’t have to pay a subscription. No subscription revenue means they don’t care to fix broken features like Face ID. The doorbell rings. It takes a long tike to answer bc you have to login every time.Joe33390
Terrible terrible app.
They obviously don’t listen to any of the feedback from the many disgruntled customers.
This app needs some serious work that I’m convinced will not ever happen.
I’m hoping to find another app that will work with the cameras, if not I’m junking these and getting one that I can use all the features on.Show lessghostergirl
Plz fix login issue
App needs a firmware update to address well documented issue of having to repeatedly log back into app. Tech support says it’s an iOS issue and gave me a different app to try. This should be an easy bug to address.Plz fix login issue
Face ID
Even with Face ID enabled the server still requires daily login. This problem often makes it impractical to answer the door through the app. Also, most subject faces are not properly exposed during daylight due to back lighting. The company has not fixed these obvious problems in over a year.dzno
Disappointing
Facial ID is useless since it requires a password every time you try to open the app. Visitors are usually gone before you get the password entered and are able to answer. They should really fix this.Needs Fixed1
