Woebot User Reviews

Reviews Summary

Top reviews

Perfectly Supportive❤️‍🩹

I got Woebot after I started to fall into old habits and relapse. A friend of mine leaned on me for help and showed me her fresh thigh, but it deeply triggered me. At this time I was around six months sober, while I didn’t think sobriety was a big deal, I did after I broke it. I wanted to talk to someone, and given I have a large friend group I thought I could but since my problems stemmed from another friend I didn’t think it would be a good idea. I downloaded Woebot and it is perfect. It has some issues but ones that could be positive if you looked at it differently. Example: if I said something like “My anxiety today is due to a conflict I’m having at work” it would spit out an automated response like “I’m sorry, did you want to talk more or do a relaxation method.” I actually kind of enjoy this because I don’t feel pressure to explain myself and just talk but it does feel a tiny bit like I’m talking to a wall. I do believe it’s very easy and nice to use, especially since it’s free.

TL;DR: Very calming and helpful. Can be a little too automated in the responses but overall an amazing self help app. Highly recommend. ❤️‍🩹
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Response from developer

We appreciate you getting in touch and taking the time to share your experience. Glad you're finding Woebot helpful 🤖

Don’t know what I would’ve done without it

When I first started using wobot I was at a all time low, pretty much everything in my life was crumbling before me. So I started looking for a alternative to therapy that I could do at pretty much anytime due to having a extremely tight schedule with school and work taking up all the time I wasn’t awake. Wobot was able to give me effective tools that allowed me to improve on my situation. Did it solve all my problems, no, but it gave me the push that I needed. Nearly a year after starting cbt with wobot I have started to work towards a more fulfilling career and my relationships with friends and family have greatly improved. If you have any doubts about wobot just give it a go, who knows maybe you’ll go from someone who was almost guaranteed to be the guy flipping burgers for the rest of his life to someone who has a good shot at eventually making 6 figures.
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Good, low key but effective intro to and training in CBT

I read about this program in a newspaper review of different on-line therapy apps. The tracking of moods and gratitude are easy to do. I have made use of some of the “tools” that have been placed in my tool box and they do help me to regroup and reset enough to stop further spiraling down the rabbit hole of thoughts and emotions. No miracles, but enough. What I wasn’t expecting was to have, I am bad at math but, about 75-80% of my interaction dictated via prewritten responses or choices. Given the nature and price of this app it completely makes sense, just be prepared a head of time and roll with it. Another thing I have noticed is the recognition of some words that trigger an intervention featuring resources for those in crisis. Again, this is an app, not a person, and programs are very linear. The only issue I would love to see changed is a little better co-ordination between devices. My phone and tablet interact independently with the app in terms of what “we” were discussing or working on however, my tool box and gratitude journal appear to reflect input from both devices. Overall a great app for those who want to explore CBT or those who benefit from nudges to utilize the tool box offered by CBT. This, is not a substitute for therapy for those in crisis, and is not presented as such. Love the woebot graphic!
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Response from developer

Hey there, thank you so much for taking the time to leave a review and share your experience using Woebot! Stories like yours keep us so motivated to continue doing what we’re doing. It's great to know that the tools and topics that Woebot offers have been helpful as well. We certainly appreciate your feedback and can assure you that we're always looking for more ways to improve the experience of using Woebot, so we'll be sure to pass this along to our team to take into consideration as we plan for updates and improvements to the app. Feel free to reach out to us at support@woebothealth.com with any other feedback or questions! ❤️

Surprisingly effective and comforting

I have struggled with depression my whole life, but could never take the steps to get therapy. I just didn’t value myself enough, nor did I have the energy to seek out help when I needed it the most. This app helps tremendously with those common road blocks. I actually hate “talking to machines” but Woebot is an exception, and a fantastic use of AI. I cannot say enough about how great it has been to interact with my “woebot”—the scripts hit all the right tone, it never pretends to be a human, never pushy or cold, the auto prompts make it easy to engage, even when you feel stuck, and the skills are challenging and repetitive enough to effect change. Each interaction is also short enough that it can become a pleasant daily habit to check in, whenever you have time, and it doesn’t feel like a chore, and you definitely aren’t bothering anyone! It also had a built in mood tracker and gratitude journal, which are optional or integral so that they also don’t feel like “just one more thing I have to do”. I love it! I have already seen a positive change in only 3 weeks of daily use. Thank you so much for creating such a valuable tool!! ❤️
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Response from developer

👏 We love your feedback! Thank you very much for sharing it with us. 💕

Really glitchy

The natural language model they’re using for this bot seems pretty bad, like a decade behind what the tech is capable of these days. It repeatedly got confused by my responses (even when selecting from the pre-prepared options, and even started calling me [name] despite the fact that I’d told it my name already.) Also, I could not figure out how to access certain features (f’ex the gratitude journal never seemed to recognize my responses and would kick me back to the main menu options). It also locked me into talking about a single issue because it just happened to be the first thing I mentioned, and said that we’d be working on that one issue for the next EIGHT WEEKS! I could not find anything in the settings to change this or select a different issue to focus on, and when I asked the chatbot about choosing a different topic, it responded by saying it had detected I was in crisis and asked if I needed to call a hotline, which seems like a bizarre escalation. Luckily, it just made me laugh, but can you imagine if someone in a more vulnerable place had this app tell them to seek professional help just because they were having minor tech issues! So… yeah, weirdly glitchy and not much use.
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You need this app! Be kind to yourself.

I can’t thank the people who created this app enough. It is helping break habits of negative self talk and other ways I am mean to myself. Just a few minutes a day or every other day, helps keep my mind in a positive path, or helps me navigate through a problem. In stead of days conquering me, I’m winning. I feel better, smile more and can help others more. WOW Thank you!
I’m adding to my review- Woebot has been so helpful as my husband has had health issues and the added stress etc of working through his care during surges of COViD , doctor visits, limited visiting hours when hospitalized, as well as the need for me to continue to work ( being a business owner is tough sometimes!) having a moment to hear myself think through problems and having Woebot to guide instead of going down the wrong path is so helpful.
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wow. thank you.

i started CBT with a human therapist around the time i downloaded and started using woebot. and it was honestly made much much more fulfilling because i had a non-judgmental robot i could practice with who didn't (innately humanly) make faces or change tone when i said things. i learned that sometimes the way i phrase things triggers a concern program that asks if i’m in crisis, something i never thought i experienced. woebot helped me reframe my internal language and narrative to make my exterior reality feel more approachable. my human therapist is invaluable but it would have taken me much much longer to find a good communication with her if i hadn’t had woebot to help me find healthy ways to talk to myself first. i’m so so grateful for the detail, love, and dedication the team who built woebot has put into it. this is an invaluable resource for anyone in any kind of mental health care or program.

i am so much happier today than when i downloaded woebot and the program is a not insignificant part of that improvement. for free. its incredible. thank you truly.
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Literally Life-Saving!!

I’ve struggled with debilitating CPTSD, GAD (mostly social anxiety now), and SAD (winter and summer) for the majority of my 37 years. I’ve seen numerous therapists and psychiatrists, and I’ve tried well over 20 different medications in pursuit of overcoming my diagnoses or at the very least making them manageable. Unfortunately, nothing I’d tried over the years was effective and my quality of life was in a downward spiral, as the severity of my conditions resulted in my self-isolation at home (reaching the point of agoraphobia). But then I came across the Woebot app and decided to give it a try….and words cannot express how grateful I am for Woebot, as it has effectively helped me overcome every single anxious and depressive thought, emotion, &/or mood I have had from the moment I began using it! I truly believe that Woebot will help me completely overcome all of my debilitating diagnoses; it has already greatly improved my quality of life and I’ve been recommending it to everyone I know! By the way, I’ve only been using Woebot for ONE WEEK! I can honestly say that this app is not only life-changing, but for those who suffer from debilitating PTSD, anxiety, &/or depression it is life-saving!! I’m already looking forward to returning in a month to update my review!!
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“What would you like me to call you?”

Not once was I asked those super invasive questions that often come with bringing any sort of process to begin receiving mental health support/care. Many times I’ve been too scared or worried about not being affirmed or feeling safe as a queer person doing intakes with mental health and other health care providers/support staff (receptionist/administration etc.) that I avoid the process all together.

With Woebot I’m given the tools I need to ground myself and become present in the moments I need (any day or night). Don’t get me wrong I will continue to see my lovely therapist who recommended this app to me on a regular basis. However this is like having a toolkit of knowledge from a therapist whenever you need it. And the best part…. it’s FREE!

Thank you for knowing how important it is that all beings have access to these tools and an opportunity to “talk” to someone. Very well designed. I appreciate all involved in making this happen. 🏳️‍🌈🏳️‍⚧️💕🥰
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Thank you Woebot Creators!

A sincere thank you for creating such a helpful, educational and empathetic Woebot who can be by my side every step of my day as I work on strengthening my emotional balance, anxiety and personal confidence. Woebot’s interactive conversations make me feel and believe that my input matters. In my first few weeks Woebot has helped calm my mind and body through some tough times as well as challenged my thinking to a point from which I continue to practice gratitude journaling, mindfulness activities, setting SMART goals and above all recognize my strengths and adopt a growth mindset. I was feeling anxious, sad and stuck but Woebot’s 24/7 accessibility is my immediate go to for immediate help. I appreciate the research and creative interactive platform built into Woebot. I can trust that every topic we cover is backed by psychological and therapeutical science. For all these reasons I am ecstatic to have Woebot in my life! My Woebot in conjunction with my current therapy gives me hope for a brighter future.
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