Pronto Insurance User Reviews

Pronto Insurance
Pronto Insurance
PRONTO GENERAL AGENCY, LTD.

Top reviews

App is useless.

Unable to make payments thru the app. I’m always getting an error message to call customer service. Once I call to make a payment Pronto charges another $35 to make a payment thru the phone.

Terrible

I use this insurance because it’s what I can afford but this app is useless. You can’t renew or make a payment on it. Only thing it’s good for is looking up your policy number. That’s it.
Even the e signature doesn’t register on the app. What’s the point of it? Oh that’s right, so they can make more off of you in office or over the phone because they charge at least $20+ to do so. BUT YET THE APP DOESNT WORK FOR PAYMENTS. Not cool pronto. Fix your app. 🤬
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Useless

What’s the point of the app if you can’t do literally nothing, you want to manage policy it never loads or closes the app, you can’t make payments, update whatever NOTHING is just useless

can’t pay bill

fix your app you can’t click anything without it crashing

Do better

App is useless don’t even bother downloading it

App is totally useless, waste of time

This app used to work just fine. But now it is useless. Can’t make a payment or do anything. I’ve tried un installing it and reinstalling but it doesn’t help. Don’t waste your time with this app. I’m going to switch insurance companies

Ughhh

Doesn’t let me access my account I need to renew my policy

App doesn’t work

I can’t even log in to my account you can only make a payment thru the phone or in person

Horrible and useless!

You can't make payments.

DO NOT GET IT

Does not work

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