Useless
Useless….as expected. But no surprises here, because basically all of Healthnet’s online infrastructure seems like it was created in 2005. This app basically shows your name and member id, and that’s it…nothing about coverages, nothing about usage, and the option to pay your bill says “blocked”. I was hoping the app would be slightly less cumbersome than their online portal that always makes me login and “email verify” myself twice. Covered CA should really have stricter scrutiny for health providers when it comes to their online/app access and usability.
Show less
😩
I don’t know how I feel about this at first before I downloaded the app it let me on I looked at everything but then I went to download it and I logged in an everything and then the app blocked me I wasn’t even on the app for 5 mins when I downloaded it when it had blocked me!! After all this I’m kind of scared to go and use this insurance at the doctors!!
Show less
Disappointing and Irrelevant
This is a huge corporation with big budgets and you can’t get IT to put together a decent app for members? Please! Our member services calls get answered by people who don’t understand insurance and we’re better off doing things on our own. In today’s world, being mobile is crucial. Step it up already! How can you have such a bare bones joke of an app?! It’s absolutely useless.
Show less
Useless. Only for California??
If I could post a picture here it would be the screen snapshot of the app showing a ‘please wait’ spinning wheel that comes up and never goes away when I launch the app from this pathetic excuse of a company. All 1 star reviews, I wonder why. About time to Lookup the C -Level staff and listing of the Board members and start making their lives as difficult as they make ours!!!
Where’s the app for states other than California???
What a terrible excuse of a company.
Where’s the app for states other than California???
What a terrible excuse of a company.
Show less
Use Website Instead
This app is literally worthless. I thought it might have some value, but I was wrong and should have listened to other reviews. The website allowed me to save my insurance card to Apple Wallet when the app wouldn’t.
Dev team: I’m sure this isn’t your fault, but try to get the business to let you add at least the same functionality as the website.
Dev team: I’m sure this isn’t your fault, but try to get the business to let you add at least the same functionality as the website.
Show less
Useless
Just signed on with Health Net and their letter says to use an online system of the computer. Of course, I go to the App Store to see if they have something for the iPhone. Had two objectives: 1. Sign up for Autopay and 2. Find my doctor. I’m clicking on find my doctor a tiny little dialog box pops up. I type in the city and my doctors name and nothing comes up and then I decided to have no filters except the city and still no doctors come up. So I give up and move onto auto pay, and the menus just have you go in a loop that goes nowhere. Complete fail HealthNet!
Show less
Great
I really love this healthcare. If it wasn’t for this healthcare I don’t know what my husband and I would have done. He was in hospitals good last two months with a pancreatic pseudo cyst that was big as two new born baby heads they had to do surgery. I tell you the only bills we receive was the small one like 20 dollars and one large one for 7000 ambulance ride☹️
Show less
Piece of crap app
This app is 100% useless. Everytime I try to login I get error messages even after I reset the password. No matter what doesn’t work. Then you try to call customer support and I think a glass of lemonade was smarter than this person who had no idea about the app. If I could give them a zero I would. Been trying to login for hours now.
Show less
Still useless
Will not even load. Give an exception error to report, but then just never opens. Remove, delete and remove again just for good measure.
Just 100% broken
This app is just 100% broken. There is a reason it has almost a perfect 1 star review average. Don’t even bother downloading. Why does apple even let this be on the App Store?
