Leave a Review My Invisalign
Waste of space - no thanks.
This is so dumb and useless. You have to give them your legal name, email, phone number, Invisalign ID, and create both a password and a pin or give them your biometric data in order to set up this app—so naturally, with all these requirements, I thought the app would connect to my dentist, or show me the 3D models of my teeth, or literally anything interesting and useful, using (protected) data from my dentist or from the company itself.
Nope! Here’s what you get: a calendar, photo gallery where you can take pictures of your teeth week by week, a timer, a reminder to switch out your trays—all things I can already do on my phone. The only other features are like, prominently placed ads and referral offers for $50 gift cards to big box stores (so spammy and cheap!—like the app), a sparse FAQ section, and like, a motivational quote. At $5200 a pop for the aligners themselves, and the ridiculously overdesigned “welcome package,” I was definitely expecting something better from this app, like maybe an ACTUALLY “personalized experience,” not just non-features and advertisements. Better to not have an app at all, in my opinion.Show lessDClyftisgreat5678
Developer Response
Thanks for the feedback. Both the ClinCheck animation and the ability to connect with your doctor are options for the app that your office can invite you to enable. Please talk to your office to see if they offer this for their treatments.Not great
The app doesn't allow you to adjust the time the trays were in. So if I put my trays in but am not near my phone or forget to stop the clock it keeps counting time and I can't change. Had a family function yesterday and was not on my phone. This morning when I went to start the timer it's already on for 7 hours because I didn't stop the timer last night. So now I start the day 7+hours off track with no way to fix. What's the point. Also would like to have option to not enter a pin every time I open the app. Why would a dental appointment need such high security?
Edited because the developed advised me that I can go in and select the day I want to change the wear time for. However THE APP DOES NOT ALLOW YOU TO EDIT THE WEAR TIME FOR THE SAME DAY. This is the issue. I want to know how much time I’ve worn the trays for today and how much time I still have allotted.Show lessJonnieRob
Clunky to use
This could be a much better app if they recognized that we are dealing with human beings here. I, for one, sometimes forget to turn off the timer for when the aligners are out. Rather than being able to go back and manually put in the actual times, it doesn’t reset until the following day, which completely messes up the very thing you’re trying to keep track of.
Also, it is incredibly annoying to have to sign in every single time you use the app. This isn’t my bank account, for crying out loud. Leave me signed in. I was outside today, had my sunglasses on, had forgotten to stop the timer, got a reminder, couldn’t get on the app because I didn’t have my usual glasses on so the face recognition didn’t work, couldn’t remember my password so had to look it up, all just to stop a timer? I’m going to try it for one more day, but it should be way, WAY, easier to access and use.Show lessHalfcaff Junie
Developer Response
Thank you for your feedback. If you would like to connect with us to provide additional details, please contact us at https://bit.ly/2qMoiAT.Love the idea of this app
I really love the idea of this app but unfortunately it has a couple issues. There are times when overnight it changes to say they are out which then messes up the entire day. If I could edit the current day I would be able to fix this so I could still use the app. Unfortunately instead I had to have a third party tracker app for the days when this messes up. I am positive that I had the app set to showing them as “in” before I went to bed. This has happened twice but other than that I love the app and find it very easy to use and helpful!Show lessBeachSquirrel
Purposefully making “compliant” wear time no less than 22 hours
My doctor AND Invisalign corporate recommend aligners be worn 20-22 hours per day to be compliant. Yet, your app’s user is only deemed compliant with nothing less than 22 hours of wear. Why have you taken it upon yourselves to disregard two hours of the day the manufacturer and board certified orthodontists direct as compliant? Not only have you sent this message to patients, but you go further to not allow any manual adjustment or override of your incorrect definition of compliant hours. It’s easy on the coding end to let users have a choice of hours per day to set as compliant in consultation with their doctor. Your app is designed to interact with the patient’s doctor’s office. So if you can’t offer the designation of 20 hours, how is this really helpful for an orthodontist or their staff to quickly glance at a patient’s history through this app and all they see is a non-compliant when in fact the patient has worn the aligners for 20 hours or more? Don’t you think they are frustrated and feel it’s not purposeful for them? Do you understand how demotivating it is for the user/patient to see that their non-compliant status every day for weeks/months when they have been within 20 to 22 hours? You are doing this on purpose, why I’m not sure. But you are taking the user’s joy and support by not using the professional guidelines.Show lessmelbelle007
Developer Response
Thanks for sharing with us how the app could be better for you. We're providing your feedback to our developers.Overall it’s a good app
I’ve seen others at least mention having a watch app and to allow us to edit the time we’ve had our aligned out since sometimes I forget to stop the timer, but one big thing I very much dislike about the app is I need an internet connection to launch the app. If at least the timer could be made available without having an internet connection, that would be much more user friendly. Make it a widget where you can just start and stop the timer, or make the time accessible in the Invisalign app without needing to sign in every time.
Also, another nice feature would be to set a reminder that would remind you a second (or third or fourth) time after you exceed your set time limit by a set amount of time the user specifics.Show lessMaddest Hatta
Counter clock
I wish the counter clock really would work. Just to count the long time in and the few minutes out and track my time. Also I wish it would time the trays inside the bobble wash, I always worry on under doing the time and afraid of over doing it, don’t want to wash them. Also would like to have a way to take a pic of my teeth inside of my mouth. Then I can see the teeth are moving. I would like to have a comparison on the pictures to see how many shades my teeth had turned after brushing my teeth so many times more per day. My other wish add on the app a section
Called “ News of my mouth” ( lol) like a diary where I can write all the notable changes I had seen since I started to wear my trays. ( less headaches, losing weight, less night snoring etc). I really think that your app can improve. Also if I could take a profile pic. Can you measure how my jaw it’s moving and I m losing my double chin? Would be nice if I can have that in my app log. And pictures. Last, I would love to have the information send to my dentist, so she can read my progress when she’s eating her lunch or just checking the pictures of my daily teeth report, so she can be on the loop. She would be trill if she can check her patients without me a having to make an appointment with her. Lastly if the app can take a pic of my trays and later on review them and see that They are no damage, that is would be fantastic! Wow the ways you could improve this App. Thank you!Show lessA1Skyler
Developer Response
Thanks for sharing with us your wishlist for the app! We're providing your feedback to our developers.Perfect for my Invisalign needs
The timer (technically a stopwatch) is the main feature. It has been extremely successful at shaming me when I’m too lazy to put my trays on. The app’s reminders are also nice for when I forget to switch trays. The camera feature allows me to see my progress and subsequently look away in horror at the sight of my ugly face. This app has been an integral part of my routine for the past 2 years. I hope I will be able to uninstall it in about a month.Show lessInvisalignUser
Invisalign
I’m 55 and I’ve never had straight teeth. And I refuse to wear all that metal in my mouth at this age. Parents could never afford proper orthodontic work for us kids.
So I finally saved up enough to get these. And I’m very happy I waited. I like the fact you can take them out when you eat or drink something. Those with metal brackets can’t remove theirs to brush properly so they sometimes wind up with cavities.
With these it is much easier to brush your teeth and floss therefore preventing cavities.I also like the fact that they’re clear so it’s hard for someone to tell you have them on.Show lessImpennyp
Fine, but pointless
This app is fine, though mostly just an attempt to get you to buy accessories and subscribe to marketing.
It’s surprising that I have to enter all the data in myself given that Invisalign designed the treatment plan. The app should be telling me how many stages, and how often they change. The timer isn’t useful because as soon as you forget it once, it becomes inaccurate. A watch app would make it much more useful. There isn’t much else here except a shop. About the most useful thing is the reminder to change each week, but that can be done in lots of apps.
You can’t change account details because the field types are wrong (for example, using a numeric keypad, for a name field). You can’t save changes unless you fill in every field, even optional ones. The password field doesn’t integrate with iOS password support.
Basically, it feels like something that was built once a few years ago and is now in maintenance mode.Show lessmajelbstoat
