I need another option
This app is awesome and i use all the time but i need another option. I'm trying to say i need an option that will inform the device that i won’t change my invisalign tray to the next one for a reason. Right now i am having problems with my teeth, so my orthodontist had to adjust one of my invisalign trays and now i can change until a certain date. It would also be helpful if they changed hot the invisalign on and off clock worked. Wouldn’t it be easier if you could just press a button that tells the app your taking it off and when it is more than a certain time off it reminds you to put it back on. Also can it reset, instead of saying you have had if off for 15 total hours since you started just reset and show like a chart of how many hours you have taken it off for each day. Otherwise this app is great, it helps me with everything and i really appreciate the effort pur into this.
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Response from developer
We appreciate your feedback and ideas on how the app could be better for you. We're providing your feedback to our developers.
Easier way to message doctor?
I feel like there should be a more direct way of messaging back and forth with the doctor, rather than only being limited to 500 character comments on either new care photo posts or old posts you’ve already commented on. There needs to be a way to simply message the doctor when you have a question, and go back to this conversation to text back and forth with ease in a much more accessible manner with no limit. In other words, a simple chatroom feature NEEDS to be added, where we can easily text or send photos in one chat area if we need to quickly ask something.
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Not useful
This app is rather useless. The only features that work are the reminder of when to change your aligners (which I could easily do with my phone’s calendar) and the ability to take selfies (again, completely redundant as my phone does that as well). The timer is glitchy and not overly helpful. You would expect the ability to view your projected outcome through the different weeks. They claim that has to be set up with your provider’s office, but that’s just ridiculous. They create the aligners, the ClinCheck and the app. You enter your ID into the app, yet there is no real reason for doing so. It’s really just a way to get your private info. Don’t bother downloading unless you want to give your info out for no apparent reason.
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Great App For Reminders
I love the app, now if I could only remember to stop the aligner out timer that would be awesome. Even with the reminder, sometimes I’m not ready to put my slingers back in. So go my usage of the app there are two things that would be beneficial for me.
1.) ability to extend the timer when the timer ends. I always choose 30 mins but sometimes need to add additional time and then tend to forget to stop the timer.
2.) like some others have suggested, being able to edit the time on the same day would also be helpful - in the event that I needed more time and subsequently forget to stop the timer.
Thanks to the App creators!
1.) ability to extend the timer when the timer ends. I always choose 30 mins but sometimes need to add additional time and then tend to forget to stop the timer.
2.) like some others have suggested, being able to edit the time on the same day would also be helpful - in the event that I needed more time and subsequently forget to stop the timer.
Thanks to the App creators!
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What’s the point, exactly?
I expected this app to show me my anticipated (i.e., forward-looking) progress during treatment, based on the actual digital program of aligners created by my doctor and Invisalign. Invisalign holds that data, or at least the next several trays’ worth of data (or they wouldn’t have been able to make my trays in the first place). So Invisalign could surely model the coming months with an animation. Instead, the app shows me nothing useful, and just creates a (manually created) set of date-alarms based on my telling Invisalign things they should already know, like how many days my doctor wants per tray. Then it adds in several curious breaches of privacy, such as exploiting my camera to add selfies. I already have selfies, I don’t need to share new selfies with Invisalign via an app. It wants to know my geolocation and integrate with financial data too. I literally don’t understand the point of this app. It doesn’t feel like the app developers met their MVP. If you own any sort of calendar app already, this app doesn’t add much. Having just written a $6500 check, I expected a lot more than a timer.
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Response from developer
Thanks for the feedback. Both the ClinCheck animation and the ability to connect with your doctor are options for the app that your office can invite you to enable. Please talk to your office to see if they offer this for their treatments.
Close to perfect
I was so excited when I saw this app, since I hoped to find something to remind me when to swap aligners and to time when they’re out.
The timer though is really frustrating to use, which is a shame since considering you swap trays 1x week but need to time your aligners 6x+ a day, 95.4% of this app’s value is the timer. Everything else about the app (the store, gallery, tray calendar are all great, but only accounts for like 5% of app usage imo)
This is the functionality I was hoping for:
- ability to modify the time log, in case you forgot to start/stop the aligner
- ability to change the target #of hours to wear per day. The app says you shouldn’t leave them out more than 6 hours a day, my ortho said 4 hrs, yet the target is arbitrarily set to 2 hrs (so I always fail hitting targets and my entire trending is red and not useful)
- there might be a bug with the timer. Half the time when I come back to the app the timer randomly stopped counting time. I don’t know if it turns off with the reminder or what, but the other app I started using in tandem didn’t have this issue.
Overall I would love to swap back to using this app since I love the UX, UI, and your product, but I’ll have to wait until the timer functionality is modified since it’s more hassle than it’s worth unfortunately :(.
The timer though is really frustrating to use, which is a shame since considering you swap trays 1x week but need to time your aligners 6x+ a day, 95.4% of this app’s value is the timer. Everything else about the app (the store, gallery, tray calendar are all great, but only accounts for like 5% of app usage imo)
This is the functionality I was hoping for:
- ability to modify the time log, in case you forgot to start/stop the aligner
- ability to change the target #of hours to wear per day. The app says you shouldn’t leave them out more than 6 hours a day, my ortho said 4 hrs, yet the target is arbitrarily set to 2 hrs (so I always fail hitting targets and my entire trending is red and not useful)
- there might be a bug with the timer. Half the time when I come back to the app the timer randomly stopped counting time. I don’t know if it turns off with the reminder or what, but the other app I started using in tandem didn’t have this issue.
Overall I would love to swap back to using this app since I love the UX, UI, and your product, but I’ll have to wait until the timer functionality is modified since it’s more hassle than it’s worth unfortunately :(.
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Response from developer
Thanks for sharing your feedback. If you need to edit wear time log, please try the following: 1) From home screen, select View Time Log 2) Tap on the date you are attempting to adjust 3) Use number selectors to adjust the hours/minutes of wear time. 4) Select Confirm. If needed, contact us at https://bit.ly/2qMoiAT.
Useless - don’t waste your time on it
To say that I’m underwhelmed with this “app” is to say nothing.
After scanning the label, you still have to input your info, register, create (and remember) password and the whole typical gamut.
You know what’s in the other side of this hassle?
Pretty much ads!
In addition to ads, there is a timer or something to keep track of your “compliance” (don’t get me started on the term - I’m not a toddler!), and … picture gallery…. Seriously?…. And a calendar. What kind of events does invisilign expect me to schedule in their app?! Especially if it doesn’t connect with my dentist’s office. Surely they know my dentist’s info, but it’s nowhere to be found if I had a quick question! Btw, none of my questions were answered in the app.
For the amount you pay (an arm and a leg!), would it kill them to make a few videos of how to *actually* use the thing, preferably without breaking your jaw and chipping all your nails?? You know, the standard videos that any respectable tool maker has available these days. How to get the aligners in (does anyone even know??), how to take them out, care instructions! There, it took me less than a minute to come up with a list of *useful* ideas. They seem implementable to me!
So, to summarize, I think the creators confused a police/motivational app, with an app that has actual help: how-to’s and doctor connection. For the things they offer, I’m all set with other, better apps.
After scanning the label, you still have to input your info, register, create (and remember) password and the whole typical gamut.
You know what’s in the other side of this hassle?
Pretty much ads!
In addition to ads, there is a timer or something to keep track of your “compliance” (don’t get me started on the term - I’m not a toddler!), and … picture gallery…. Seriously?…. And a calendar. What kind of events does invisilign expect me to schedule in their app?! Especially if it doesn’t connect with my dentist’s office. Surely they know my dentist’s info, but it’s nowhere to be found if I had a quick question! Btw, none of my questions were answered in the app.
For the amount you pay (an arm and a leg!), would it kill them to make a few videos of how to *actually* use the thing, preferably without breaking your jaw and chipping all your nails?? You know, the standard videos that any respectable tool maker has available these days. How to get the aligners in (does anyone even know??), how to take them out, care instructions! There, it took me less than a minute to come up with a list of *useful* ideas. They seem implementable to me!
So, to summarize, I think the creators confused a police/motivational app, with an app that has actual help: how-to’s and doctor connection. For the things they offer, I’m all set with other, better apps.
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Response from developer
We appreciate the feedback; if needed, please feel free to contact us at https://bit.ly/2qMoiAT.
Nice idea but unreliable
The app is really not well programmed. Often the timer starts but then when I come back it is stopped or has not started at all. I also see the opposite that I stop a timer just to come back and see it’s still running. It seems like the app is reacting slow so as you navigate it at times registers an extra tap randomly starting or stopping the timer. Today the app stopped functioning at all after I updated the OS. The timer does did not start while the reminder did, I cannot edit the falls time from yesterday day. Overall I wish I had a better option to track my time. I’d rather have less extra features like the gallery and therefore had a reliant time tracking tool. Also I see no wear my average time I wore the aligners. Anyway it’s the best there is I assume so I just continue using it and hope it either gets updated or I am done with my treatment
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Response from developer
Thanks for the feedback. We're sorry that you're having a problem with the app. Please contact us at https://bit.ly/2qMoiAT so we can get more information to assist.
Waste of space - no thanks.
This is so dumb and useless. You have to give them your legal name, email, phone number, Invisalign ID, and create both a password and a pin or give them your biometric data in order to set up this app—so naturally, with all these requirements, I thought the app would connect to my dentist, or show me the 3D models of my teeth, or literally anything interesting and useful, using (protected) data from my dentist or from the company itself.
Nope! Here’s what you get: a calendar, photo gallery where you can take pictures of your teeth week by week, a timer, a reminder to switch out your trays—all things I can already do on my phone. The only other features are like, prominently placed ads and referral offers for $50 gift cards to big box stores (so spammy and cheap!—like the app), a sparse FAQ section, and like, a motivational quote. At $5200 a pop for the aligners themselves, and the ridiculously overdesigned “welcome package,” I was definitely expecting something better from this app, like maybe an ACTUALLY “personalized experience,” not just non-features and advertisements. Better to not have an app at all, in my opinion.
Nope! Here’s what you get: a calendar, photo gallery where you can take pictures of your teeth week by week, a timer, a reminder to switch out your trays—all things I can already do on my phone. The only other features are like, prominently placed ads and referral offers for $50 gift cards to big box stores (so spammy and cheap!—like the app), a sparse FAQ section, and like, a motivational quote. At $5200 a pop for the aligners themselves, and the ridiculously overdesigned “welcome package,” I was definitely expecting something better from this app, like maybe an ACTUALLY “personalized experience,” not just non-features and advertisements. Better to not have an app at all, in my opinion.
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Response from developer
Thanks for the feedback. Both the ClinCheck animation and the ability to connect with your doctor are options for the app that your office can invite you to enable. Please talk to your office to see if they offer this for their treatments.
Not great
The app doesn't allow you to adjust the time the trays were in. So if I put my trays in but am not near my phone or forget to stop the clock it keeps counting time and I can't change. Had a family function yesterday and was not on my phone. This morning when I went to start the timer it's already on for 7 hours because I didn't stop the timer last night. So now I start the day 7+hours off track with no way to fix. What's the point. Also would like to have option to not enter a pin every time I open the app. Why would a dental appointment need such high security?
Edited because the developed advised me that I can go in and select the day I want to change the wear time for. However THE APP DOES NOT ALLOW YOU TO EDIT THE WEAR TIME FOR THE SAME DAY. This is the issue. I want to know how much time I’ve worn the trays for today and how much time I still have allotted.
Edited because the developed advised me that I can go in and select the day I want to change the wear time for. However THE APP DOES NOT ALLOW YOU TO EDIT THE WEAR TIME FOR THE SAME DAY. This is the issue. I want to know how much time I’ve worn the trays for today and how much time I still have allotted.
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