Leave a Review My Invisalign
better timer equals 5 stars
as promised, i am now happy to rate 5 stars since the timer has been fixed to show the time OUT instead of IN. Much better! Thanks so much for listening to all the requests for this improvement .
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Everytime i see that the app is updates I am hopeful the timer has been updated to allow us to track by the time aligners are OUT rather than by how long they are IN but each time I am dissappointed. This timer is what is keeping me from giving a 5 star rating. It seems like that would be easy to program. It would be MUCH easier to use instead of having to do my own calculations EVERY DAY. please please please can that happen soon?
Im staying hopeful that this is fixed before my treatment is done.Show lessSimplyBoo
Needs lots of work; I can’t get through checking my insurance
Overall the app is a really cool idea however there are many design issues. Some of this include fields not being labeled so you have no idea what information you are supposed to be entering, repeating fields, and being unable to search for your insurance provider and instead having to scroll through a list that is 100s long and the box is too small for you to see the full name without going through each and every one. I haven’t been able to get past trying to check for my insurance because of these issues, it just says try again and oh no it looks like something went wrongShow lessfluffyjfr
Seems ok except the timer
I’m just getting started so I haven’t used the app enough to really get a feel for it but it seems like the timer is the only problem with it.
First directions for the timer log would have been helpful. Since I had to be intuitive I (wrongly) assumed the hours count would begin when I set up the app so didn’t touch the timer until I went to remove my liners for the first time. It was only when I attempted to ‘go back on the clock’ I realized it was set up the other way, so my initial half day wasn’t logged.
I tried to correct by clicking in but it still doesn’t seem to be logging correctly so now, days in it doesn’t seem like I’ll ever capture my real usage- and perhaps the reason I would even use the app.
Can the log be manually adjusted? Can I delete and reinstall. Do I have to track my own usage with pen and paper like a caveman?Show lessSF Lupa
Do some user research
It’s super evident that if you observed even a few users using this app you would notice that the photo comparison feature lacks basic usability principles. What do you want to do with photos ? You want to do more then just look at one, you want to be able to swipe ! But no you made it super difficult by making us click into each individual photo. Also who chose the video speed? It literally switches in milliseconds, I find it super annoying. I find all the other features also pretty useless! It would be nice if you could set a timer letting you know when it’s time to put your retainer back in. Once again, if you observe even a few users using this app you can make it better! you wouldn’t have made these super obvious usability flaws.Show lessWojomojo783
Cool little app... minus the timer
It would make LOADS more sense to have the timer track how long our aligners have been out, rather than how long they’ve been in. Or, at least allow us the option to choose how we want to track our compliance, with the former suggestion being one of our options. I don’t know about anyone else, but it’s way easier for me to see how much more time I have left to have my aligners out, so I can better plan snack time! lol also, the idea of the timer running for 22 hours a day makes me a little bit uncomfortable. hopefully we can expect these changes soon!Show lessAnaleigh24
Love everything but the timer
I love being able to track progress, having access to quick FAQ, and especially the timer feature. However I really wish the timer worked the other way around. I definitely don’t want to have it running all day long to track how long I’m wearing. That would needlessly drain the battery. It would be so much better if the timer tracked how long you had them out. That’s how I’ve been using it -I start the timer when I take them out then I have a running clock throughout the day that tells me how much time I have left to spare. This helps me plan ahead for snacks, wine, dessert - all of life’s great pleasures 😆 Because I use it this way I can’t use the reminder feature so I just use my phone’s timer. I also show as having no compliant days. I would love the option to choose which way to use the timer. That would get me to 5 stars.Show lessK8mac
Developer Response
Thank you for the feedback. We're glad that you're (mostly) enjoying the app, and we'll share your thoughts about the timer function with the development team.Poor timer design & reminder doesn’t work
I like the app. The countdown to the next tray, scheduling appointments, and picture timeline are all great functions. I have two main issues with the app and unfortunately they are issues with the most important functions of the app. 1) The timer function is not intuitive. The app should allow the user the option of timing the amount of time the tray is in OR the amount of time the tray is out. Based on other’s comments, I’m not alone in this thinking. It’s as if there was no user testing during the app design. 2) the reminder/notification to put your tray back in does not work. There is no audible alert and there does not appear to be an option to select your own alert for the reminder.
If both of the functions worked, I’d give the app 4-5 stars.Show lessVTECHokie
Not very useful
When I downloaded this app, I saw that someone had already complained that the timer doesn’t time just when you take the aligners out, but the opposite - you’re supposed to record the time you have the aligners in. That’s ridiculous. I don’t need a timer for how much I have them in because in the morning it’ll represent that I have had the aligners in overnight, but not how much of the 2-4 hours I have left after I have breakfast. I would have a timer that a person could set for either 2, 3, or 4 hours and all the half marks in between and make the goal to be to stay under that mark.
But none of that is in the app. The only thing I think I can use it for is to set when I change my aligners, but I was already doing that with my iPhone calendar, sooooo, I really don’t need this app.Show lessMm322222222222
Good for calendar, timer needs work.
My orthodontist told me about the app when I got my first set of trays. I had started to put a reminder in my calendar to make sure I remembered to change them out every week, but she showed me that this existed and would make it easier. It does make that part easier. A reminder of when to change out trays is fantastic when life is sometimes hectic. However, the timer seems backwards. I obviously didn’t get started with my aligners midnight the first day, so the app counted me as “not compliant” on day one, since I couldn’t meet the 22 hr mark of wearing them. While not super important, you’d think they’d want you to start on a more positive note. It also makes more since, in my opinion, to track the two hours a day you take them out, versus the 22 they are in. Tell me how much longer I can have them out, or how much time I’ve gone over having them out, instead how long they’ve been in. Since the negative is having them out too much, let me monitor that instead.Show lesscodysseus_d
Developer Response
We appreciate your feedback and will share this with our team. We are always looking to improve and add more useful features in the future. Please check back for updates as they become available.Timer reminder doesn’t work
This is a very useful app, but sometimes the timer reminder straight up doesn’t give you the notification for whatever reason. There have been times where I’ve set the reminder to 15 minutes when I take my trays out, put my trays back in without marking it in the app, and then remember an hour later that I need to mark them as back in in the app... but no reminder ever popped up on the phone. As such there are days that show as noncompliant even though I’ve worn the tray for the required 22 hours. As such, an edit feature for the compliance would be nice... but more importantly the timer reminder needs to be fixed.Show lessjiyuuhonpou
