Leave a Review Consumer Accounts with UMR
Intuitive app makes claim submission and checking accoun information easy and practical
This app works really well for me as a blind user, navigation and data entry using the IOS screen reader is easy and intuitive, I am sure the same can be said for sighted users.About as easy as it can be
It’s not so complicated but still a pain - insurance, amirite??Useless
Completely useless app. The login is broken and screws up my whole account every time I try to login.Developer Response
We value your feedback and we are sorry to hear about your experience. Please call 800-826-9781 or email umr-fsa@umr.com so we can help to troubleshoot your login issue.Waste of time
Can’t find my account even based on my ss #.Developer Response
We value your feedback and we are sorry to hear about your experience. Please call 800-826-9781 or email umr-fsa@umr.com so we can help to troubleshoot your login issue.Garbage service
Flex account and the Insurance is the worst I have ever dealt withDeveloper Response
Hello, we value your feedback and we are sorry to hear about your experience. If you could please share details around which areas you are having trouble with we can pass this along to our development team. Please email umr-fsa@umr.com5 stars
Best App For submitting receipts!!!Claim filing via phone is easy & fast
Quick to file info & quick reimbursementNeed to make it easier for the user
Need to automate some of the fields like federal id number (it’s on my receipt), provider name (save it somewhere so don’t have to type it each time)App needs improvement.
Otherwise Customer service is greatMobile app
So nice to upload from phone!