Consumer Accounts with UMR User Reviews

Top reviews

Leave a Review Consumer Accounts with UMR
  • Intuitive app makes claim submission and checking accoun information easy and practical

    This app works really well for me as a blind user, navigation and data entry using the IOS screen reader is easy and intuitive, I am sure the same can be said for sighted users.
  • About as easy as it can be

    It’s not so complicated but still a pain - insurance, amirite??
  • Useless

    Completely useless app. The login is broken and screws up my whole account every time I try to login.

    Developer Response

    We value your feedback and we are sorry to hear about your experience. Please call 800-826-9781 or email umr-fsa@umr.com so we can help to troubleshoot your login issue.
  • Waste of time

    Can’t find my account even based on my ss #.

    Developer Response

    We value your feedback and we are sorry to hear about your experience. Please call 800-826-9781 or email umr-fsa@umr.com so we can help to troubleshoot your login issue.
  • Garbage service

    Flex account and the Insurance is the worst I have ever dealt with

    Developer Response

    Hello, we value your feedback and we are sorry to hear about your experience. If you could please share details around which areas you are having trouble with we can pass this along to our development team. Please email umr-fsa@umr.com
  • 5 stars

    Best App For submitting receipts!!!
  • Claim filing via phone is easy & fast

    Quick to file info & quick reimbursement
  • Need to make it easier for the user

    Need to automate some of the fields like federal id number (it’s on my receipt), provider name (save it somewhere so don’t have to type it each time)
  • App needs improvement.

    Otherwise Customer service is great
  • Mobile app

    So nice to upload from phone!

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