Consumer Accounts with UMR User Reviews

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Leave a Review Consumer Accounts with UMR
  • Can’t get it set up

    You have to have separate login credentials from the website. Had to contact them to find that out. Then I tried to register by using “forgot password”, which is what they told me to do, i couldn’t even get that to work. Tired of wasting my time so I deleted the app.
  • Useless!

    Don’t waste your time. Does not work.
  • Horrible

    Unable to login with the same info I’ve used before. Not user friendly at all.
  • Help!

    Still trying to set up my account! For some reason my old account was disabled, and I need to set up a new account, very cumbersome, keeps telling you to set a new password, then won’t take it! It will take it when I go through my email, but not my app! Deleted that, now trying a new app, I’ve been going around in circles for an hour, even called customer service, most frustrating process I’ve ever encountered!
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  • Can’t even get past the first step

    Very frustrating app and a huge waist of my time...
  • Absolutely horrid app

    You enter your information correctly. Click login. And the app tells you your information is wrong and the login fails. However the same information allows you to login on the UMR website. If I could give zero stars or negative stars, I would.

    This thing is disgraceful, and hasn’t been updated since 2017. NEWSFLASH: It’s now 2019, UMR!
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  • Shame on UMR

    Terrible app, everything you enter is invalid although absolutely correct, and when you attempt to get a human being on the other side to fix it, good luck. Do not waste your time installing or trying to make this app work. Stick with the UMR website until they get their act together and invest in an app that is 21st century worthy.
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  • Doesn’t work

    I have been through the process about five times. First of all, you cannot use your login that you established through the website. Second, the tech support isn’t helpful and they are completely unaware of this. I have given up and installed a web app shortcut on my phone and this is how I will access UMR to upload my flex spending receipts.
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  • UGH!!!

    I have never claimed to be the “sharpest crayon in the box”, but this is the most “non user friendly” app out there!! Nothing about it makes sense!! Not even worthy of the one star that I rated it!!
  • Can’t log in

    I’m a 20 year IT professional and I couldn’t figure out how to log in. With what I pay for health insurance an app like this is unacceptable.

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