Consumer Accounts with UMR User Reviews

Top reviews

Not useful

Horrible app. Not user friendly at all. Even tech support at UMR was not helpful or friendly

Why the app if you can’t login to use it?

Login simply does not work. Remove the app from the store if it’s not designed to work. I also don’t understand how Apple lets this app through its approval process.

Worthless

As the other reviews state the website login will NOT work with this app. Uninstalled

Can’t get it set up

You have to have separate login credentials from the website. Had to contact them to find that out. Then I tried to register by using “forgot password”, which is what they told me to do, i couldn’t even get that to work. Tired of wasting my time so I deleted the app.

Useless!

Don’t waste your time. Does not work.

Horrible

Unable to login with the same info I’ve used before. Not user friendly at all.

Help!

Still trying to set up my account! For some reason my old account was disabled, and I need to set up a new account, very cumbersome, keeps telling you to set a new password, then won’t take it! It will take it when I go through my email, but not my app! Deleted that, now trying a new app, I’ve been going around in circles for an hour, even called customer service, most frustrating process I’ve ever encountered!
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Can’t even get past the first step

Very frustrating app and a huge waist of my time...

Absolutely horrid app

You enter your information correctly. Click login. And the app tells you your information is wrong and the login fails. However the same information allows you to login on the UMR website. If I could give zero stars or negative stars, I would.

This thing is disgraceful, and hasn’t been updated since 2017. NEWSFLASH: It’s now 2019, UMR!
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Shame on UMR

Terrible app, everything you enter is invalid although absolutely correct, and when you attempt to get a human being on the other side to fix it, good luck. Do not waste your time installing or trying to make this app work. Stick with the UMR website until they get their act together and invest in an app that is 21st century worthy.
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