Leave a Review Consumer Accounts with UMR
Quick and easy
Super easy to file claims and you get reimbursed within a reasonable time.JMFARRSIDE
Not user friendly.
Difficult to navigate. Dispute most claims.jillianicole
Good Overall but has room for improvements
During uploading and attaching receipts, one should also have the option to import from “Files” or “Folders” especially since E-Receipts are becoming more popular. Lastly, why can’t I attach more than 4 receipts to a claim? Each therapy session has its own receipt. I had to create 2 separate claims instead of combining all 5 sessions / receipts into one claim.Show lessSplendid19
It does what it needs to
App works fine. Wish I could’ve enrolled in ACH deposits for Dependent Care reimbursements through the app and also that there was a transfer option. It deposits the amount into my account automatically, however, there’s no tracking available within the app so it’s a surprise when it will come.djcnkwlc
Username
Easy to use except the random 14 digit username. I spoke with person at UMR that confirmed I can’t have it changed. Please develop a way I can choose a username I can remember.
Otherwise, would be a 5 star.Nickname taken was also taken
Convenient
Convenientagupta01
So far, so good
Now that I have the app, it was much easier to file my claim.Jim Jaggers
Can’t access.
I can’t access onto the app but can on the website. I use my Face ID / my saved passwords & login info and still can’t login on the app. Makes no sense. Not only that, you can’t even pay over the phone. You have to mail in money orders/checks for a repayment. So many little things you miss / don’t dead when you sign up FSA through them. Regrets. I would’ve not gone through them if it was this complicated.Show lesspojlaibeli
Worst app ever
Unable to log in even tried forgot user ID or password. Absolutely useless app.C7-Z06
Poor App
For such a large company that makes a lot of money, you would think they would invest in a more user friendly app. Something as simple as being able to create a login isn’t available. You are assigned a random combination of letters and numbersmatthewnickname
