Horrible
Worst app. It works when it wants to.
Please improve
The app is very convenient when I have visitors. I do not have to go all the way to my front door to open it them now. I love that. However, it could be better. The lag time from when I click to app to try and open my front door, is longer than it should be. I usually have my phone in my hand which is why reach for the app. but honestly it’s so much easier using my keys when I’m trying to get in my building.
If the load up can be fixed, I’ll use the app all the time
If the load up can be fixed, I’ll use the app all the time
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Response from developer
Thanks for reaching out. We’re glad that you find the remote unlock functionality useful! For the issue you’re having when opening the front door, please contact us through the “Help” link in the app so that we can best assist you and troubleshoot your specific situation. You can find that link by clicking on the “person” icon in the top right of the home screen and then going to the Help & Support link. We look forward to helping you!
Apple Watch app PLEASE
This app does not currently work with Apple Watch. Seems like a no brainer!
Some works some doesn’t
I love the remote access feature for the common area doors but the one main feature is to be able to unlock my apartment door and I can’t get it to work at all. Key turns Blue for less than a second and I just can’t do anything. Hopefully fixed soon and I’ll re-rate.
RemoteUnlock is my fav
I am a happy Kastle Resident user and opening locks to my apartment with just a tap helps me a lot. Remote Unlock on the other hand allows me to open locks remotely when needed. Thankyou Kastle
Poor system
For all the money they spend adding these systems you would think the app works. It doesn’t. I can never get it to unlock a door. It always say it’s out of range. This needs to be fixed ASAP
The App is Trash and Unreliable
The app is built with multiple functions; however only one feature works. I've had the so for over a year, and I've NEVER been able to add visitors or friends and family. If more than one individual downloads the app and input information for one unit, the app automatically kick the individual out of the app.
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App issues.
The features doesn’t work. I cant unlock the door. So really it should be lower
