Leave a Review Resident App
Poorly Built, Poorly Managed
The app is poor quality, poorly supported, and also the only way to do a lot of things.
About a month after moving in, I could no longer sign in to the app, despite being able to sign in to the site with the same credentials. I wasn't able to reset or recreate my account even after scattered but repeated attempts with Avalon support and my leasing office. Eventually we all gave up.
I use their site instead, which lacks some critical features for maintenance and reservations in addition to being equally poorly built.
I don't know what they spend our money on, but it wasn't to build this app.Show lessDiogeneasy
Lack of important features.
This app won’t let you upload pictures. You can only take a picture at the time of creating a ticket. Also, you can only take one picture. Please enable the ability to not only take but also upload pictures and allow to have the ability to upload at least more than 1 picture.[Denbarkco]
Easy to use but missing basic features
Giving the app 1 star only due to the fact that you can’t upload videos of issues that need to be fixed. Also, you can’t select photos from your phone that you’ve already taken. It forces you to use the app to take a photo when writing maintenance requests.214Andrew