Leave a Review MetLife US App
What’s the Point?
The app doesn’t work when trying to get any accurate information; repeatedly, I’m given an Explanation of Benefits that doesn’t have the correct coverage for my plan; and I’m left to my dental office swearing “they got it right,” because I can’t actually check. More often than not, the dentist didn’t get it right, but I literally have to argue with them after EVERY APPOINTMENT, because MetLife can’t actually do their one job, and I have to do it for them. This app only hurts, not helps.
One star because I can’t give zero.Show lessAnonymous100000000000000000
Trash app and company
This company is absolutely trash along with its app. App never reflects your account accurately compared to their website (which is another joke) and the company jerks you around with your claims. No one ever calls you back when they say they will. Customer service somehow “doesn’t have numbers to claim managers and can only put in a call back request” that the managers don’t do anyway. You pay for their service only for them to deny you as “not covered” this company is a thief. Stay away from them.Show lessEChappy747
No longer works
This app previously works perfectly fine with looking at your coverages, limits, estimates and finding dentist offices but now none of this works! Even the link to show the coverage Card doesn’t work anymore and it’s been not working for months.
You guys need to stop updating a working app and now it’s completely not working. Even your website doesn’t show coverages and estimates. What is going on with this?? Did you lay off incorrect DBA and now everything is broken????Show lessJimboHeeya