Leave a Review KastleResident
once it works its alright
but wish there was an apple watch app as wellshellstoop
Still a Joke
How can this company let this go on for this long. The failure rate of this app is unbelievable. It’ll never work the first time you open the app, and heaven forbid you leave the app open and try to use it again without shutting it down and reopening first. I still have to “permanently dismiss” reminders every time the app is opened. This company should be embarrassed, it’s not like this is cutting edge technology that’s difficult to master. I guess they just don’t care, once they sell this junk to businesses, who cares if it’s usable.Show lessmd302
Developer Response
We're sorry that you're still having trouble with this app. Please email us at KR-Help@kastle.com or contact us through the in-app help menu so we can figure out why your app is not working.Doesn't work
Still can't use the app to get into my roomDiscovol
Always problems with this app
Hate this apphhuyxddhki
Unable to open Door
After the update I have been unable to open my unit door. I have tried to reach out to support through the app several times and nothing. I uninstalled and installed several times and it still doesn’t work. They probably should have left it now it was if the access is limited.Cook AA
Developer Response
We’re sorry you’re having trouble with the KastleResident app. Please email us directly at KR-Help@kastle.com and we can help figure out the issue.Not good
In consistent and does not work and function well all the time.dhfbkmhh
Horrible
Worst app. It works when it wants to.Fairfax Advanced Dentistry
Please improve
The app is very convenient when I have visitors. I do not have to go all the way to my front door to open it them now. I love that. However, it could be better. The lag time from when I click to app to try and open my front door, is longer than it should be. I usually have my phone in my hand which is why reach for the app. but honestly it’s so much easier using my keys when I’m trying to get in my building.
If the load up can be fixed, I’ll use the app all the timeShow lessMs.Peeples
Developer Response
Thanks for reaching out. We’re glad that you find the remote unlock functionality useful! For the issue you’re having when opening the front door, please contact us through the “Help” link in the app so that we can best assist you and troubleshoot your specific situation. You can find that link by clicking on the “person” icon in the top right of the home screen and then going to the Help & Support link. We look forward to helping you!Apple Watch app PLEASE
This app does not currently work with Apple Watch. Seems like a no brainer!Createsf
Some works some doesn’t
I love the remote access feature for the common area doors but the one main feature is to be able to unlock my apartment door and I can’t get it to work at all. Key turns Blue for less than a second and I just can’t do anything. Hopefully fixed soon and I’ll re-rate.JHole69
