Rently Tours User Reviews

Rently Tours
Rently Tours
Consumer 2.0 Inc

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  • Rently is a hassle free way to view rental properties

    I love RENTLY! The only reason I only gave it 4 stars is because it is limited to only showing the properties that are signed up on Rently. While this makes sense if the property is occupied (who wants random strangers showing up at your home and letting themselves in at any given hour of the day) there are still a lot of vacant properties that don’t make the list for whatever reason. My advice to Rently is market this app to every rental management company and private owner looking to rent out their property with an incentive to list their vacant properties on Rently. This app could narrows the gap of a major problem in the property rental industry. The key is to bridge that gap Rently.
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  • Rently is a really great App

    I have been using it for 2 months now .Its very confident for me And my fiancé schedule .In our first couple of tours we had problem with locks and properties saying available but not when we get there .That was very disappointing but other than that everything has been smooth .I also wish if an offer is placed it’s removed immediately . Other than that the site is great and customer service is even greater .
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  • After initial views

    Admittedly, the app worked ok for the first few viewings. However, it locks your account after that & only gives you 3 viewings at a time. For someone like me who works 10 & 12 hour shifts this is beyond frustrating.

    I would even be willing to pay a few more dollars if it would give me uninterrupted viewings so that I can find a home! I’ve been approved with the agency but they use rently.

    As I stated I would pay another fee but at this time there isn’t an option to do so. So you’re stuck viewings three. It will freeze your account & you’re stuck viewing 3 again til someone approves it.
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  • So easy and no complications

    Lemme start by saying I didn’t download for a while due to the reviews, but they were wrong (in my case). Downloaded, paid 99 cents and same day viewed 2 homes. Easy as clicking, “view property” and boom. No hassle or waiting for appointment. I’m only sad there aren’t more homes on it in my area!! Amazing, easy, every realtor office should do this instead of anything else! 100% real person and I wrote this since the reviews were so wrong and stopped me for a while, glad I went against them!
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  • Great app!

    I am really enjoying the app while I search for homes. I appreciate the opportunity to view the rentals without always having to wait until someone contacts me. My only complaint is that there is a home that doesn’t say “enter property”, but says “request showing”. I requested to see the house on Friday, and still haven’t been able to speak with anyone or view the home. When I do click “request showing”, the message states that I scheduled to view the house on Friday and give me the date and time, but won’t allow me to reschedule a new date.
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  • Fails to deliver on its promises.

    The Rently app promises users, in exchange for a 99¢ processing fee, access to lock boxes to enable self visits of your next place to live.

    During the onboarding process, I encountered multiple verification issues where the app spewed out API data and failed to actually verify. Their website told me to use the mobile app, while the mobile app pushed me back to their website with no solution in sight. Finally I got lucky and made it through the process.

    After finally managing to get my phone number and identity verified, I walked to the first property. No indications on where to find the lockbox were found, putting me on a ten minute scavenger hunt. The steps to open the lockbox are convoluted. Once inside the apartment, things went off without a hitch. On my way out, the keys were returned and the mandatory post-visit survey filled out. As soon as I “check in” in front of the next property, the app informs me that my account is flagged for fraud and requires additional verification. No more visits are possible. I don’t know what behavior triggered this alert, but visiting a single apartment shouldn’t sound off any alarms.

    Three days later a succinct email informs me that my account will be cancelled due to suspicious activity and my 99-cent fee refunded in 3-5 days. The refund has yet to arrive over two weeks later.
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  • Just what I needed!

    I haven spent the past 3 months trying to find a rental. Driving past properties, leaving voicemails/sending emails with no response, being told I have to view the property during business hours... With Rently, I was able to get the information I was searching for, view it when it was convenient for me, and found exactly what I was looking for in 1 day! After viewing the property I “checked out” on the app and was able to apply for it right away. I will never go back to the old way of house hunting again. I love it! Thank you Rently!!
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