Account balance graph
Response from developer
We appreciate your feedback about the account balance graph only showing the current month. The account balance graph defaults to the last year, and you can change the date range by tapping on the calendar icon on the right hand side. If you are having any issues with this please contact us at contact@netwealth.com.au. Thank you for sharing your experience with us!
Terrible
And even with that said, the view only experience is also terrible. Fonts too small, too much unused space.
Basically pointless.
To actually do anything you need to use a desktop on the web.
Netwealth you’re meant to be a leader. Do Better!
Response from developer
We appreciate your feedback on the app’s functionality and design. Users can change the text size in their phone (from app version 2.3.0 onwards): https://support.apple.com/en-au/102453. We've introduced Activities which allows clients to approve or reject requests made by their adviser and we are working towards adding more transactional functionality. Your insights are important to us, and we’re committed to listening as we aim to enhance user experience. Thank you for sharing!
Not worth the trouble
Response from developer
We appreciate your feedback and understand your disappointment with the app's features compared to others. Currently our mobile app is a supplement to our desktop website, rather than a replacement. We are continuously working on improving features on our app. Thank you for sharing your experience, and we hope you find value in using the app in the future.
Not a fan
Response from developer
Hello, we are sorry to hear that you are experiencing this issue. If you would like assistance please contact us on contact@netwealth.com.au.
Still can’t trade from the app!
Response from developer
Good afternoon, Thank you for your review. We appreciate the feedback provided surrounding the functionality of our mobile app and international share trading. We have formally recorded a complaint to register your concerns and should you wish to discuss this further, please do not hesitate to contact us on 1800 888 223 or contact@netwealth.com.au.
Limited functionality
Response from developer
Hi PollianaJ, we are re sorry to hear that we did not meet your expectations and we would like to thank you for your feedback.
Very limited functionality
Response from developer
Hello Vas fed, we're sorry to hear that we have not yet met your expectations and we'd like to thank you for your feedback.
Bad app - won’t talk to the website
Response from developer
Hello Julio, we're sorry you're not satisfied with our mobile app. Can you provide some more information about what you are experiencing? Alternatively, you may call us on 1800 888 223 as we’d like to find out more from you.
Doesn’t work
Response from developer
Hello Sam-i-sm, we're sorry you've encountered issues with logging in and thank you for your feedback. We're aware of this issue which we aim to resolve with a fix that will be implemented over the coming weekend.
Can’t login on iPhone
Response from developer
Hello TVO_258, we're sorry you've encountered this issue and thank you for your feedback. We're aware of this issue which we aim to resolve with a fix that will be implemented over the coming weekend.
