App is useless
The app is useless, keep error and never been fix ! Such wasting my time to setup the account and wifi ! The bug is keep there over a year! Just don’t know what kind people work for this should get fire!
Difficult to use
This app is very poor in trying to connect Echo Dot (in the sound bar) to Wi-Fi. I’ve tried it at least 10-15 times after resetting all devices to factory original settings. Rebooted Wi-Fi, iPhone and nothing works. Wish Polk would update the app. This is the last time I’ll buy a Polk product. Wish we could rate with a zero star.
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Polk Sound System
I have no idea why my system doesn’t do the same way it did when the installation tech demonstrated it on the day I bought it. It seems like anything you try to activate on the soundbar isn’t even receiving the commands. I can’t do anything with my bass subwoofer, the green light is on for power but never a sound coming out. I guess I’m just another one who got ripped!
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Needs urgent updates
I really love my command bar but need more support from Polk.
Works for the command bar
Needs some wifi skills.
Please wait…
When you attempt to log in on an iPhone, or sign up, that’s all you’ll see. Perhaps the API service is offline now, but it just flat out refuses to login. When I made the account online, the submit button didn’t seem to do anything. I checked the network request and it was definitely trying, just not well.
When this gets fixed I can likely give a better review. For now, it’s unusable. I’ve tried on latest iOS 15 and iOS 14, as well as an iPad (unsure or version).
When this gets fixed I can likely give a better review. For now, it’s unusable. I’ve tried on latest iOS 15 and iOS 14, as well as an iPad (unsure or version).
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Nothing works.
My SB1 stopped working. Thought I’d download the app and do an update to see if that was the problem. Well.. forget that, the app will not work. The app won’t even support the SB1 apparently besides not working. $500 down the drain. Sooo disappointed. #NeverAgainPolk
Lifetime Polk customer……?
Took a leap back to Polk after a few years..what happened?! To connect or not to connect, you can wildly guess the answer based on reviews alone.
Chapter 13 Bankruptcy, that makes the most sense. Obviously nobody’s at the helm of the ship. To bad
Chapter 13 Bankruptcy, that makes the most sense. Obviously nobody’s at the helm of the ship. To bad
Works fine for me.
I had no issues with the sound bar or app.
Sorry App
By far the biggest pile of junk of an app I’ve ever used. Polk clearly doesn’t care once you’ve purchased their products. My Polk command bar of crap only works for maybe a day when we have to reset it. App is the cheapest non user friendly and useless app
