Polk Connect User Reviews

Top reviews

Don’t waste your time with this app

I saw many reviews about Polk poor WiFi support. I am tech savvy and thought I can handle it. Realized it is the bug with their network firmware. Sound bar that I purchased don’t have the Ethernet port. So I really don’t have an option to upgrade the firmware too. I am planning to return this crap

Connectivity issues

This Polk Sound system works great out of the box, but if you have to connect it again for any reason you are screwed. The app is faulty and keeps showing error codes rendering the sound bar useless.

Junk

I’ve had this bar for a year or so. Took me hours the first time to hook it up. Had to change my WiFi password and can’t get it to connect. Keeps telling me there was an error to restart the app or sound bar. I’ve done both multiple times. 2 hours later still can’t connect. Do not buy unless your into aggravation. Going to toss it and find one that works.
Show less

Rubbish

Cant even register! Completely useless

Please update app

App desperately needs an update. Consistently has connectivity issues. However audio is great from the CommandBar when you can control it.

Trash

The biggest waste of money. I’m having the same problems as the other reviews. It works when it wants to and disconnects from wifi daily. It takes hours to get it back on. I would never recommend this product to anyone.

Not even worth trying

I love the soundbar. That’s it. The app does nothing. I want to connect my soundbar to my home WiFi. Wont allow it. It makes me connect my phone to the sound bar’s WiFi. I can’t download updates. Can’t connect to Google home. Just horrible.

Lousy

What is the action button?
What is this orange ring?
Latest version one year ago so I think developers are behind in models
Terrible app, very disappointed
Expected better from Polk

Piece of crap.

I hate this thing. I hate their customer support. I hate it. It NEVER stays connected. The app is always broken. It’s slow. It’s garbage. I hate that I basically have a regular sound bar even though I paid for an Alexa enables one. Do not buy.

Simply put it doesn’t connect

Passed frustrated with this. Fir the money I didn’t you think I could at least get a connection. This app is passed useless

Alternatives to Polk Connect