Bad
It simply doesn’t work.
Worst app ever
My Polk sound bar keeps disconnecting from the wifi and I have to go through the setup all over again. This is BS and no updates have been done to resolve these ongoing issues!
Terrible App embarrassing
So great audio equipment but stick to that and not app development because this is the most useless app. 24 hrs later still no feedback from them, doesn’t let you register more donuts spinning on this app and after service to support useless as non existent I’ve even call a team in UK who were helpful but in Australia just useless
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I (WAS) Happy.
Bought the Polk Command Bar and then connected with the app albeit, with some manageable issues. It just took forever to get things to load.
About 3 months later I moved and decided to reconnect with the app... I wish I could tell you how that process went but the APP CRASHES WITH A BLANK RED SCREEN. I have yet to see any info pop up once I open the app.
I like the speaker, but it’s a shame that Polk shuts out support like the app shuts me out. Nobody gets anywhere!
About 3 months later I moved and decided to reconnect with the app... I wish I could tell you how that process went but the APP CRASHES WITH A BLANK RED SCREEN. I have yet to see any info pop up once I open the app.
I like the speaker, but it’s a shame that Polk shuts out support like the app shuts me out. Nobody gets anywhere!
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Easy to connect
It connected in a few minutes. I had to google how to turn on my TV’s ARC but the sound bar setup flawlessly.
P.O.S.
Connectivity is the worst I have ever seen. Then when I try to get a password reset it took over an hour to get the reset. Furthermore you should refund all the money people have invested in your product, glad I am not poor.
Bad
It takes about 30 minutes for it to load an account for you, and I’m still waiting. Can’t set my $500 speakers up because of this app.
Useless
What a piece of rubbish. Worked fine for a few minutes, then decided it had to update, and now doesn’t work. Never buying a Polk product again. Maybe make something that I can just plug in without using your awful software?
App takes abilities away
I downloaded the app, got it connected and set up and completely lost the ability to control the volume of the sound bar. The remote would not do it, Alexa could not do it. I deleted the app and the volume started working. I control volume with my Dish remote. It worked until I installed the app.
Crap
Just bought the sound system at recommendation of sales rep. Will be returning back to store. Never again. App don’t work. Can’t connect to WiFi. Sorry I’ve wasted my time and listening to sales rep. Don’t buy. Doesn’t come with instructions and tell you to connect via app that does not work. Wish I could not give any star.
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