Polk Connect User Reviews

Top reviews

Unexpected error

Gives me an “unexpected error” message when I tried to pick my language. Had to close to app, and now my sound bar is stuck in between being fully set up and not set up at all.

Trash.

Easy!

I’m not sure why so many poor reviews, I’m NOT what you would consider “tech savvy” and I breezed through setup. Couldn’t have been simpler or more straightforward

Pathetic piece of garbage with absolutely no support stay away from Polk!

This is garbage don’t waste your money! Alexa functionality on this is nonexistent. There is no support other than people who can barely answer the phone. I wish zero stars was possible!

Polk is trash

I hope during the coronavirus pandemic you losers go out of business. I just tossed my Polk in the trash where it belongs. Long story short the whole system has connectivity issues out the wazzu. Can you say BUGGY! Come on it’s 2020 for crying out loud. This is the first and last time I by another Polk product. Everyone that writes a review give them a bad one and they still won’t fix there app. WHY? I’ll tell you why. It’s because they don’t care about there costumes. They just want your money. Save your money the company as while as there products at trash.🗑
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Trash

Polk has to do better this app ruined your reputation. I’ll Never buy a Polk product again...ever!!! The bar sounds good but Alexa never works because the app never works to reconnect....and why is it disconnecting all the time????!!!!

Garbage

I expected better from Polk this is not acceptable junk app don’t work do not buy it constantly tells you though the sound bar to connect it to wifi but app won’t let you or even let you sign in to your Polk account and it’s been like this for months I guess Polk doesn’t care

Drops WiFi

Same as other review. Alexa was working the stopped try reconnecting WiFi several times. When connected Yelliw ring does not stop unless you press and hold. Alexa will no longer connect via WiFi even though it say it’s connected. Sound Bar works perfectly other than this.

Quick, easy and works!

Took five minutes. App walks you through step by step. Works pretty good.

This app is garbage

Constantly disconnects and have to set up a “new” Polk sound bard at least a twice a month. Save your time and return your Polk sound bar before it’s too late! Definitely a waste of money.

Not working!!! WHY?

When I bought a new sound bar sometime last year this app was working perfectly fine. Now it doesn’t work, what happened?

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