Worthless
I downloaded this app for my new Polk S2 Sigma. There is no way this app supports my sound bar so why bother. I’ve removed the Bluetooth connection and deleted the app. Polk you need to do better
Complete garbage
Absolute trash. Doesn’t show up in WIFI can’t select WiFi in settings, connects blue tooth then asks you to connect to WiFi. Bluetooth connection does nothing.
Works fine for me
Not sure what the other reviewers experienced, but I had only one minor glitch using the app to connect to my sound bar. The app hung the first time at the language step, so I pulled the power on the bar, reset the app. When I restarted it, the bar was listed so I connected it to my Spotify and Amazon accounts. Easy roast. Done in 5 min.
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Same issue-connecting
Same issues with the other people of having it sync and connect.
No good
Well I've had my soundbar for 8 months now and Polk has yet to release a functioning app to allow me to connect it to my network. "No wifi" is displayed under any and all network conditions and it doesn't try anything past that. Not sure why that part is so difficult to figure out for a company that designs audio systems and their firmware from ground-up. Definitely not buying more of these products.
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Complete Garbage
This app is complete and utter garbage. I can’t use my brand new sound bar because I can’t get it set up through the app. My phone was connected to my home wifi but I couldn’t even get past the first page of the app because it insisted I wasn’t connected to wifi. Restarted the router and sound bar, my phone, turned wifi setting on my phone on and off. To not be able to even set up such an expensive piece of equipment was a complete waste of time and money. Fix your app. This should be a simple process.
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“Make sure you’re connected to the WiFi.”
I’m currently leaving this review connected to the same WiFi that Polk Connect says I’m not connected to. They are having lots of problems with their Alexa capabilities, the handshake for CEC, and their app. Frustration doesn’t begin to encapsulate the feelings I have for this device.
This is a bad product
Been having problems with my command bar, and this app doesn’t work. It keeps saying connect to wifi, which my iPhone XR is but still the app says it’s not connected.
Factory reset the command bar, join its wifi network for initial setup, the app still says its not connected.
This is a very very bad product !
Factory reset the command bar, join its wifi network for initial setup, the app still says its not connected.
This is a very very bad product !
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Bugs and bugs
The app and the sound bar itself have issues constantly with connecting or setup. It’s a shame cause the idea and sound from the product is great.
Absolute Garbage
Stay far away. Unpairs from echo all the time. Totally useless as an echo device. Initially got it to connect and join a multi room group, but only lasted a few hours before it stopped connecting. Very buggy and frustrating. Shame on Polk for releasing an unfinished product.
