Leave a Review Chubb Mobile
Difficult to use
Trying to file a claim for a car windshield crack and all I see on line is my boat policy2222jefferson
Should be easier to make a payment
Although I’m signed up for automatic payments on a quarterly basis, I occasionally wish to make an extra payment or pay off the premium for the year early, especially considering the newly imposed surcharge for using a credit card. If it is possible to make such a payment, it is not obvious how to accomplish it on the mobile app.Show lessMHS888
Rating
Buffers and does not load.Rfarchmin
Unstable App
This app is very, very poor.Garo50
Unusable
This app and your website are both unusable. Pages spend an absolute ridiculous amount of time loading and most often never even load. I haven’t seen tech this bad since the early days of the internet in the 90s. Thoroughly unacceptable to offer this trash to your clients.Javacoder8
Very Cumbersome to open app
I dread having to use this app because of how quirky and difficult it is to open.
The app says ‘you’re one click away’ but it requires a great deal of effort to get in and you to have to re-verify every time you log in.
It should work much more smoothly than it does with latest gen iPhone w facial recognition ID.
Very difficult to retrieve insurance cards.
PLEASE improve this App!!! Login process needs updating and streamlining!
Thank youShow lessJwtsonoscustomer
Glitchy
It keeps making me re-log in. This happened every timeThurblig99
Sloww performance.
Would be great if the team could speed up app performance. Even on home WiFi it’s super slow.mediterranean_foodie
Lousy website
Your website is old and clunky, VERY slow, failed multiple times trying to do the simplest of tasks, wasting my time. Very inferior.Mikelt247
APP fails the client
APP continually fails to load Client information and disconnects. You can do better. I’m paying for this service. Let’s get it right.RSRDfghj
