I had my ride request accepted only to receive a phone call from the driver a few minutes later to ask for my location (which she should have been able to see from my request). When I informed her, she requested for the ride to be cancelled as she was too far to get me. She told me that my complete address did not appear although I typed in my address in full including post code. The app did not recognise my correct address and provided a suggestion instead (also true for addresses of intended destinations). Drivers would then call up their intended passengers for full addresses or directions. This doesn’t bode well for those who are busy to take calls especially when details were already given upon making the booking. Secondly, I wasn’t able to give ratings to the driver and lastly, I wasn’t able to update the information on my profile.
Show less
££hero
Fauzi Yassin
half_fish_summit
Nonakha
