SkipTheDepot User Reviews

LessThan3 Inc.

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Terrible

I’ve been scheduling pickups for the past 3 months and they keep getting pushed back. My last one was scheduled for this week. Morning of they confirmed they’d be here between 8-5. That’s great. We got up early, tagged the bags and put them out. We waited all day. I continued to check the app and it still said between 8-5. Cool. 3:30 came and I checked the app again and it said pickup scheduled for October 10th, a month later. We are moving out of our place October 1st. That is no good to me. I contacted customer support. They said they have no drivers here and that my pickup should have never been scheduled. Why allow me to request pickup in an area with no drivers? I’m beyond disappointed at this point. Scheduling for months on end and not even an email saying they have no drivers. Unbelievable. I will never try this service again. If I could rate zero stars I would. We waited around all day with almost 30 bags for not even an email notification till almost 5 hours after pickup time started.

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Callister20

3 months ago

Response from developer

Hello Callister20, We sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this must have been, and it’s certainly not the standard of reliability we strive for. Your feedback is essential, and we will use it to improve our service and scheduling process. We are working on hiring staff to continue the pickup service smoothly and avoid any further disruptions. If you’d like to give us another chance or if there’s anything else we can do to assist you, please don’t hesitate to contact us.

Amazing App for Recycling

This app has been like a magic for recycling especially when it becomes to scheduling and pick up! Great team effort and fantastic service!

Sima Powdel

9 months ago

Response from developer

Hi Sima, Thank you so much for your fantastic review! We're thrilled to hear that the app has been so helpful for your recycling and that you're enjoying the scheduling and pickup process. We'll be sure to pass along your kind words to the team!

Love this service

Best thing ever for recycling. Drop and go and delivery have been great.

Sblenn

a year ago

Response from developer

Hi Sblenn, Thank you so much for the wonderful feedback! We're so glad to hear that you love the service and find it convenient for your recycling needs. We appreciate your support and look forward to continuing to provide great service!

Works great… when they show up.

Nothing more frustrating than lugging your bag of bottles out at 7 am to get a message at 4 pm that they’ve “rescheduled” your pickup.

MoeReese

a year ago

Response from developer

Hi MoeReese, So sorry for the inconvenience caused by us rescheduling your pickup. We understand it can be frustrating. We don't reschedule unless necessary. If there's anything we can do for you please email us at contact@skipthedepot.com.

Efficient and professional

Easy to arrange and helpful for those of us with mobility challenges. Always on time quiet and quick. Donating the pick up proceeds and clothing to WINS bonuses. Thank you!

Winggknut

2 years ago

Response from developer

Thank you so much for the review; happy to hear you enjoy our service :)

Love this service

I’ve used this app for bottles and it’s so easy. I love how I can choose where I want my donation to go to! They are also very good at communicating.

123$4$

2 years ago

Response from developer

Thank you for the awesome review!

Wow!

Easy to use app and amazing service. Very impressed!

Michelle Dagenais

2 years ago

Response from developer

Thank you for the amazing review, Michelle!

The best!!

Mortgage crusher

2 years ago

Response from developer

Thank you for the review!

Great Service

So convenient and easy to drop off returns. The small fee is definitely worth it when I don’t have to stand in lines and wait for my returns to be counted.

Linda74747