Very Unprofessional
Customer service is very rude .. All they wanna do is argue .. we provided them paperwork when our first payment was and they went in and changed it blamed it on us … Supervisors are a joke … We provided the contract with our due date and they just do not wanna help people resolve to pay when it was set up to pay for a reason … so I pay when it’s suppose to be due and they are charging me late fees when it’s their fault .. They set people up for failure from the start … Need better training they are providing a service and need to be more understanding … would never use this company again if I had a choice … if I could give 0 stars I would ….Fake Customer Service Calls
You answer the phone the person just breathing. Unable to make a payment this application says it doesn’t recognize my credentials. Accessing on the web it tried to enroll autopay. Please do betterNeeds work
Doesn’t store my payments info. Other functions don’t work properly either. You will not make a payment without spending a while figuring out the kinks.