Years ahead of competition
Fantastic service, convenient, professional, fast, transparent. I will not use another rental service from now on.
Great service, but app could do with some work
App did not work for me in the car park so had to keep going outside to get signal.
Annoying that you have to switch the app on and power button to start driving every time. Maybe this is a Tesla thing though.
For a first time user the journey of all the steps could be clearer and include some of the real world issues like the parking card not working.
Really enjoyed the service though and the chat was really helpful.
Please can you open a branch in east London. Itโs a bit far for me every time and I hire cars a lot.
Thanks
Annoying that you have to switch the app on and power button to start driving every time. Maybe this is a Tesla thing though.
For a first time user the journey of all the steps could be clearer and include some of the real world issues like the parking card not working.
Really enjoyed the service though and the chat was really helpful.
Please can you open a branch in east London. Itโs a bit far for me every time and I hire cars a lot.
Thanks
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Great experience
Simply the best car rental experience I have ever had. From beginning to end excellent digital experience! Never understood why others can't do this. My compliments also for on-line support when I needed it! Will be back!
10/10
First impression was amazing! Car was clean and tidy. Supplied with bottle of water and antibac hand wipes. It was super easy to take the car and use the app all the way. Gonna use it again and again in the near future! 100% satisfied
Great service
I had a very good experience with UFO, theyโre customer service where always on hand to answer any questions via the app and the car was great. Thanks
Amazing
Love this company very affordable rates and very amazing customer service. Been using them for a while now and will recommend it any day any time