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I have been using this app everyday
Review for BetterMe Mental App
I recently started using the BetterMe app, and I couldn’t be more impressed! The user-friendly interface makes it easy to navigate through various features. I love the personalized mood tracking and the guided meditations that really help me center my thoughts.
The daily check-ins keep me motivated and aware of my mental health journey. The resources available, from articles to exercises, are both informative and practical. I’ve noticed a significant improvement in my overall well-being since I began using it.
Whether you’re looking to manage stress, improve your mindset, or simply take a moment for self-care, BetterMe Mental is an invaluable tool. Highly recommend it to anyone seeking to enhance their mental wellness!Show lessCMYU8762
Developer Response
Hello! Thank you for sharing your feedback. We're really happy to see BetterMe is helpful to you. Kind regards, team BetterMeLove this app!
In the few days since I downloaded this app, my mental health has improved significantly. Their meditations and breathing exercises are short and simple, yet effective. They recommend daily meditations based on your preferences, and they have a few articles about mental health that are very informative and helpful. I would recommend this app to anyone struggling with mental health, or who just want to take time out of their day to slow down.Show lessqwerf!
Developer Response
Hello! That is such a wonderful comment to share, thank you so much! We are glad that the app has become a helpful tool for your daily routine. Let your wellness journey be fruitful! Kind regards, team BetterMeGame changer
I found this app without actively looking and it’s been a game changer. I have never done anything like this before consistently aixne I usually get bored, but not with this. I have been able to tune into my emotions and childhood and actively use the tools to empower me and learn from what has happened in my past and how it has encompassed my present. By understanding this, I am actively working on improving and self-loving myself. If you are considering purchasing, I would def say do it, you won’t regret it.Show lessJRPBAD
Developer Response
Hello! We appreciate your feedback and are really glad to see that BetterMe Mental Health has been helpful to you. We hope that working with BetterMe will be as effective in the future. Kind regards, team BetterMeFeels like it’s powered by weak A.I.
The meat of this app lies in “Guided Meditation Courses” and “Microlearning Slideshows.” First I will say the slideshows are great— short, simple, and helpful. But I have listened to MANY guided meditations before across other apps and the few I listened to on this are not among the best. The guided meditations in this App feel acutely robotic. I tried to follow along, and the speaker kept interrupting its own instructions, and didn’t even sound human. I tried asking the in-app real people “Guides” for mental health advice, and for days I waited but got no real responses from the “health coaches”. Also, there is no way to view previous Daily Health Articles. All in all, this App feels weak in design, and I don’t think it’s worth the $53 every 84 days.(That is the billing cycle.)Show lessLoveThatPencil
Developer Response
Hello! Thank you for your honest feedback. We are working hard to develop exercises and meditations, and we are hoping that our users find them helpful. Still, we are sorry to know that you don't like the guiding voice. We are sharing your comment with our team. We would really like to help you. Please, contact us at gethelp@betterme.world, and we will do everything to improve the whole situation. Our team will be happy to offer you a solution. Kind regards, team BetterMeDo not sign up for this
I signed up for this. Answered all the questions. I was told I would get a personalized treatment plan. Well, I got a plan meant for women. I’m a male. I also got a plan that has nothing go do with my personal trauma. So I reached out and asked for my money back. They told me I had a 30 day money back guarantee. This is a lie. I reached out 2 days after I signed up and said my plan was meant for a woman and didn’t apply to my issues. They said they don’t really personalize the plans. They also said all sales are final. They do not care about helping people. They will tell you anything to get your money and if you have an issue they will tell you too bad. Horrible experience. I’m not done fighting for my money back either.Show lessMagic512
Developer Response
Hello. Thank you for reporting this situation to us. We are sorry that our app did not live up to your expectations. The Mental Health app is created to help you to understand your personality that is not connected with a person's gender. No matter what your level of experience or life situation is, you can enjoy collections of carefully selected meditations to manage stress, anxiety, anger and more. You can open the different app tabs and see that there are different people depicted. Still, I understand the point you are making, I will pass your feedback to our developers, so they can take your idea into consideration for further app improvements. We would be grateful for your direct contact at gethelp@betterme.world for faster resolution. Alternatively, you can provide a 7-digit ID number of your automated email here as an updated review reply. Kind regards, Team BetterMeMental health journey
Just beginning; would argue the app needs life-affirming stories & focused meditations.
There needs to be some important options like speed rate of the ‘Voice.’ Furthermore, it should be an option to, for example, have choices for English language accents preferred, such as in my case, I would greatly prefer a British 🇬🇧 accent from perhaps Oxfordshire or The cotswolds near Oxford University; generally prefer an upper class English accent that’s from a clear-spoken Female or a mellow-bass & an Aristocratic & very upper class & an exceptionally well-Educated/Refined English 🏴 Gentleman, likewise from Oxfordshire, or ‘The Cotswolds’ area or even up around English 🏴 Northumberland or the Cambridge University area. Moreover, it would also be very preferable if maybe three specific types of English 🏴 speakers, both male & female speakers were available to choose from as the “spoken voice” for all aspects of the App.
As I requested, the ability to choose, say, a 1.25% faster or a 70% slower rate of speech would be most desirable.Show lessPax Domini Vobiscum
Developer Response
Thank you for your valuable feedback! We appreciate your suggestions for life-affirming stories and focused meditations, and we'll definitely take them into consideration for future updates. As for the voice options, we understand the importance of customization and we'll work on incorporating different English accents and the ability to adjust the speed rate of the voice. Stay tuned for our upcoming improvements!Peace
I have found my peace. This ap re-centers you. If you find time to commit to self-care, you won’t be sorry. I feel differently, I live differently. My anxiety has decreased tremendously. The interactive activities can’t be matched. They make you think and they make you feel. Find time for you, invest in you. I have other mental health aps but this one by far is my favorite.Show lessJam9812
Developer Response
Thank you so much for your positive review! We're thrilled to hear that BetterMe: Mental Health has helped you find peace and decrease your anxiety. Our interactive activities are designed to make you think and feel, and we're glad they have made a difference for you. Keep investing in yourself and continue to enjoy the app!Warning: Cancellation Hassles & Unauthorized Charges
I cancelled my membership over a month ago and was dismayed to find that I was charged again today. This is completely unacceptable and raises serious concerns about the legitimacy of this service.
Upon reaching out to the support, I received a response instructing me to sign up and log in again to manage my account. This is confusing and contradictory since I had already canceled my membership.
During the cancellation process, I noticed the deliberate complexity involved, making it challenging to terminate the subscription. So I was carefuly following the steps and I am certain I canceled my membership.
I've come across numerous reviews echoing the same concerns. This needs to be addressed. I hope my review serves as a warning to others.
Be wary of unexpected charges and be prepared for challenging/impossible cancelation process.Show lessMaka.A
Developer Response
Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. To better understand what happened, we would be grateful for your direct reply at gethelp@betterme.world. This way, we will find your account, analyze the details and provide further clarification as well as a resolution. Kind regards, team BetterMe3 stars for now because I haven’t heard from customs support for3 days
I reached out 3 days ago because I was charged for different subscriptions on the same account. There was some kind of glitch and one was offered for a month on the website. I didn’t get an email confirmation so I searched the app. Then when i got the app and I tried logging in it made a new account for me instead and offered another subscription. I was charged for both and I just want to manage it so I do not get charged multiple times for different amounts just for the same account and service.Show lessThe tired shopper
Developer Response
Hello! Thank you for your comment. We are checking this App Store nickname, and unfortunately, we cannot find emails that describe this issue. Our team will gladly help you resolve the problem as soon as we find your account and the email query that you refer to. When you contact our team, you receive an automated reply with a 7-digit ID number. Please update this comment and add this ID here for faster resolution. Kind regards, team BetterMe3 stars for now because I haven’t heard from customs support for3 days
I reached out 3 days ago because I was charged for different subscriptions on the same account. There was some kind of glitch and one was offered for a week on the website. I didn’t get an email confirmation so I searched the app. Then when i got the app and I tried logging in it made a new account for me instead and offered another subscription. I was charged for both and I just want to manage it so I do not get charged multiple times for different amounts just for the same account and service.Show less
