Leave a Review BetterMe
Simply wonderful
Very uncomplicated exercises to help identify the root of imbalance. I have survived a spectrum of deep traumas since childhood. Always being in survival mode left me checked out or to locked into an emotional vortex.
Being in that state for so long made adept at manipulating myself into a false sense of safety without truly processing anything. You cannot manipulate the app. The past few weeks have been enlightening in very small doses.
The plans are simple and general enough to be applied to your everyday life. I’ve had several aha moments hours after doing an exercise. The reminders are gentle and easy to follow.
I selected the childhood trauma and unpacking emotional baggage to start. The foundational premise is easy to understand, relatable, and honest.
Love the guided meditations and sleep sounds.Show lessSaltyZeebra
Developer Response
Thank you so much for your positive review! We're thrilled to hear that our exercises have been helpful in identifying the root of your imbalance and that you've had enlightening moments after doing them. We're glad you're enjoying the simplicity and applicability of our plans, as well as the guided meditations and sleep sounds. If you have any further feedback or suggestions, please don't hesitate to let us know. Keep up the great work!Overall shady
I went into this app thinking this would be different from other mental health apps, but no. I finished the first part with it asking you all these questions just to find out that it’s locked behind a paywall. The main reason I wanted this app is because I thought it wasn’t locked behind a paywall and because I wanted to be a better person. Nope. I get it, you need money, but making people pay to feel better isn’t the way to go. I know this is how most doctors in the United States get money, but I think it’s kind of messed up. I wanted this app to be good, the advertising seemed good, but the paywall.Show less🎈🦄🎂💍🐶
Developer Response
Hello! Thank you for your comment. BetterMe Mental Health app was created to cater to the needs of people who would like to learn meditation techniques. Our routines are developed by meditation and mindfulness professionals. We invest a lot in the development and support of BetterMe, that's why we can't make it free. Please contact us at gethelp@betterme.world, and we will see what we can do for you. Kind regards, team BetterMeCannot stop subscription
I tried to log in, it said my password was wrong. So I tried to change password, but they said they didn’t have an account with that email. I tried sending an email to support, it bounced back, blocked. I went on their page and clicked on the help icon on the lower right corner. A page came up with a space to ask questions. I filled it out but there was no “submit” button. It’s impossible to cancel membership. I did not use Apple Pay or Google Pay so going through their site is the only way to cancel. But again, that doesn’t work.Show lessdogwriter
Developer Response
Hello! We are always glad to assist our customers if there are any difficulties. We kindly ask you to reach us at gethelp@betterme.world, and we will help you cancel your subscription from our side. Kind regards, team BetterMeHelpful in addition to therapy
I have PTSD-DS and BPD and depression and generalized anxiety disorder. I’m in EMDR and DBT therapies. But it’s so hard to practice the skills without guidance or reminders. It’s a problem discussed in dbt regularly. This app has allowed me an organized way to make sure I’m doing the work I need to do by listing it out for the day, reminding me, and guiding me in the tasks. I’ve used many mental health apps. Every therapist recommends Calm. But Calm is both expensive and cheesy. I don’t want to go on some psychic journey which is how Calm feels to me. It’s cheesy and awkward. This apps has other options which I like.Show lessBunnymundsfan
Developer Response
Thank you so much for your wonderful review! We're thrilled to hear that BetterMe: Mental Health has been helpful for you in practicing the skills needed for your therapies. We understand the importance of guidance and reminders, and we're glad that our app provides an organized way for you to stay on track with your daily tasks. We appreciate your feedback and we're here to support you on your mental health journey.Cancelled the subscription - still charged.
I downloaded this app a month or two ago. I ended up never using it, so I canceled it. Today, low on money, I asked a family member to please spot me 30 or 40 bucks until the first. I’m on disability in on an incredibly tight, fixed monthly income. As soon as the money transferred to my cash app card, better me debited my account for a monthly subscription. A subscription that I canceled. I messaged them and explained how much of a bond this puts me in and that I won’t have money for food until the first. No response whatsoever.
Maybe mental health is not the game that these folks need to be in.Show lessKitschmagnet
Developer Response
Hello. Thank you for sharing these details. We indeed see two payments. At the same time, your first subscription was canceled and expired. Then, a completely new subscription plan for one month was confirmed from your side. Please be kindly informed that we do not see your payment details. And the only way to be billed is to confirm payment from your side. Our team has already reached you via email with a more detailed explanation and advice on further steps. Let's stay in touch. Kind regards, team BetterMeGood, but I wish it was more accessible
I downloaded this app because I have struggled with my mental health and thought it might. I will give kudos to the creator for the thoroughness of the analysis questions. It really felt like they were trying to understand me and my needs, and this gave me hope that the rest of the experience would be this good. Bet when I finished the survey, I was immediately prompted with a membership offer. I figured there was some way to close this, but when I looked I realized the only way to use the app is to pay for it. It really does make me sad that someone would make an app to help people, an then expect them to pay for it. It makes the app unusable for many people, and they might really need the help.
Update: I have found that the app is somewhat usable without the subscription, but it still frustrates me that some of the things that I need are locked. And I do understand that the developers do need the money, but I wish there was some app out there that was 100% free. I’ve been looking but so far haven’t found one.Show lessGreekGeek32521
Developer Response
Hello! Thank you for leaving your comment. Kindly be informed that we invest a lot in the development of the BetterMe Mental Health app. That's why we can't make it completely free, unfortunately. We understand that you are looking for a good supportive app. We would be happy to discuss this in more detail and share further advice on where you can start. If you are ready, we will gladly assist you and help you set it up. Please, contact us at gethelp@betterme.world when you have a chance. Kind regards, Team BetterMeAw man :(
It was good until the end of the survey. I was really excited about this app because I’m going to really cool and the way how it was stated in all of the reviews, but when I was done with the survey it told me I need a subscription to continue but I do not have money to do it and if I did it my mom would do something about it and I’m trying to keep this to myself. so I’m wondering if there’s another way to not pay and I could just use what is free but I’m pretty sure there isn’t because it’s not giving me an option to not pay. now I have to try to find a better app that looked better than this. I seriously said “Aw man” when I saw that I had to pay for it.Show lessOMG OMG WOW WOW
Developer Response
Hello, and thanks for the feedback! That's a real pity to know about your experience. The app is recommended for 16-year-old users and above. And our support team can provide you with a nice solution at gethelp@betterme.world! Best Regards, Team BetterMeI LOVE THIS APP!!
This is the only app I use outside of work every single day!!! I cannot express enough good and positive things about it. Thank you!!! I am truly grateful that it has also been made affordable in different plans so even those with hardships can use it.Ntothezee
Developer Response
Hello! Thank you very much for the kind review. It's awesome to hear the app is so useful to you :) Kind Regards, Team BetterMeStarted out Great
I really liked this app initially. There a many glitches. The audio don’t match up with the workouts. I was assigned “couch” yoga and I’m just not a fan of working out on my couch. I requested suggest less exercises like this multiple times but they still pop up.
Tracking calories is tedious in this app because it does not allow you to save your food nutrition facts separately it all compiled with other people’s. Even if you search exactly what you entered your food under a long list of other foods will appear.
Support is not responsive at all. I reached out because my chapter for the day was stuck on chapter 9 for 3 days. No one has responded. A few days later it reset my chapter back to 1 and my data for my calories and workout from the previous day was erased.Show lessVeeVee217
Developer Response
Hello! We appreciate that you took the time to leave your comment about BetterMe: Health Coaching app. Our team will happily send you detailed instructions on app usage. Would you please provide us with the 7-digit ID number of your email in reply to this comment? We would like to review your case and help you. Alternatively, you can reach us at gethelp@betterme.world. We look forward to your reply. Kind regards, team BetterMeReview of exercise of meditation and deep breathing
I was totally engaged in meditation quickly and relaxing to dissolve my physical react ions I have been experiencing due to my depression and anxiety.
The speaker ‘s voice was clear and it impressed me with her tone and quiet discussion with me.
Looking forward to my next session’Ginny$
Developer Response
Hello! We are so delighted to read about your experience. Thank you for sharing it. Please recommend our app to your friends, and don’t hesitate to shoot us a note at gethelp@betterme.world if you have any questions. Kind Regards, Team BetterMe
