Edulog Parent Portal User Reviews

Edulog Parent Portal
Edulog Parent Portal
Education Logistics, Inc.

Top reviews

Useless

This Ap is so unstable it is almost useless. At any given time it will indicate you don’t have students or registered or that no students have transportation on a given day. When you have these issues there is no way to fix. To be even more confounding is the fact that on days when the Ap says no one has transportation it will then send notices that a bus is arriving. Use at your own risk and prepare to be often frustrated!
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One of the worst apps I’ve ever used

More than 2/3 the times I open the app, it says “no students have scheduled transportation today” and “no child to display”. The only way to correct it is to force it closed and reopen it. Now I have 2 new problems; one where it doesn’t display some of my children but does display others, and the other where it says gps isn’t available even though it obviously is because I’m still getting notifications. I hate this app!! One limitation of this app, though not a problem with the app but how it’s used by the district, is that it tracks buses, not routes. If there is a substitute bus, I can’t track the route. Ideally, the drivers would have the tracker, not the buses, so the routes can be tracked no matter what
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Student Route Inconsistently Showing

Please fix this app. I receive multiple notifications as the bus moves around the area within 0.5 miles. When I try to view where it is, it tells me there are no routes for my child. I have to delete her out of the app and add her back in order to see where the bus is at any given time. Sometimes I just have to shut down the app multiple times and then go back in to see my childMs bus. The weird thing is, she can see her bus and route in her app.
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Crucial functionality executed poorly

The technology of tracking your kid’s bus is great, but it’s executed so poorly here. It seems like it often just isn’t working, but also there are missing features and features that miss the mark substantially. For example, knowing when the bus is about 5 minutes away from dropping off your child would be great, but this app only issues notifications based on a simple radius. Even the name of the app itself reflects poor planning and execution: surely it should be something like ‘Bus Tracker’ rather than ‘Edulog Parent Portal.’
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Crashes Constantly, Poor Notification Set Up

The app crashes nearly every day. We’ve had more days without information than we have had days with information. It’s really completely useless and I would urge every school district to reconsider using this app for your parents. It’s more frustrating than having nothing at all.
Notifications happen every time the bus crosses the radius near your home. That’s multiple times both morning and afternoon for most parents. Turning notifications off doesn’t work - you’ll still get them. That’s really great when the app crashes, because the notifications still come through even though you can’t actually open the app to see where the bus is.

This whole app is a disaster. Developers should trash it and start over. Or just don’t.
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Good idea, needs a lot of work

The theory behind this app is great, the usefulness is another conversation.

Few things to note
-Consistently displays no students.
-Logging out fixes the above issue, as long as you are able to log back in. Most times you won’t when the app is needed most.
-Routes aren’t separated and notifications are based on distance. So if an elementary route comes within radius while waiting on a middle school route, it will bing you as long as it’s within the radius.
-Route separation becomes more frustrating in the afternoon. You can’t tell if or when your child was picked up. You can track the bus but there’s no guarantee the bus is active on your child’s route.
-Timing, although I understand the school system implements the routes, the arrival of a bus should be based on the route similar to GPS routing. Let’s be real, aside from the safety of kids, having an ETA for pickup and drop off are my biggest items when using the app. It would nice to have real time ETAs.
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Inconsistent

The app is great…when it works. Half the time it doesn’t even recognize my account, says it can’t connect to my server. Do not tell me it’s my internet; there is nothing wrong with it. At critical times when I need to check status, I can’t. Very frustrating. Not meeting expectations.

Update

This app keeps deleting my son’s information and keeps saying “there are no students scheduled for today”. I had this app for last school year and it wasn’t doing this. This year I’ve had to delete the app a few times and download again. But then I have to put all the information back in! This is so frustrating! Please fix this!!!!!!!
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First day it can’t connect to server

I set it up a week early. I checked yesterday that everything okay. Opened this morning and it was blank. I hard closed, I logged out, it wouldn’t let me log back in. I uninstalled and reinstalled. Still couldn’t log in. After 15 minutes of trying it finally let me log in.
Tracking my child’s bus. It was super late so once the pick up and time at school passed it switched to the afternoon bus but my child was still waiting for her morning bus, there are 2 different buses.
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It good for school

It good for school

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