OpenLane. Eat. Bowl. Earn. User Reviews

OpenLane. Eat. Bowl. Earn.

Brunswick Bowling Products, LLC

Food & Drink

Sports

Reviews Summary

Positive highlights

🎯

This app hasTracks bowling scores and stats

🤝

This app hasAllows customizing user experience at lanes

💰

This app hasProvides loyalty points and rewards

🗺️

This app hasHelps find nearby bowling centers

🕰️

This app hasAllows joining waitlists for lanes

🤖

This app hasConvenient and easy to use

Negative highlights

🐛

This app hasFrequent bugs and glitches

🔍

This app hasMissing important features like average, strike/spare stats

🕰️

This app hasScores not recorded consistently or disappear over time

📝

This app hasInability to edit or delete recorded scores

🤖

This app hasConfusing interface and lack of instructions

🔒

This app hasPoor customer support and unresponsive to user issues

Top reviews

Leave a Review OpenLane. Eat. Bowl. Earn.

Missing scores
Missing a bunch of games.
Everytime I bowl maybe 3 of the 7-10 games played show up.
Glad I can keep some stats but they have to do better than that.
Briannwith2ns
2 years ago
Developer Response
We're sorry you're not seeing all your scores. If you could email us at apps@brunswickbowling.com, we're happy to look in to why your scores are not registering to the app.
Ugh
Can’t load preferences
ShirleyShannon
2 years ago
Works when it wants to
Signs you out a lot. Sometimes points go and sometimes not
Smurfsteristic
2 years ago
Stats
It has only recorded 3 out of 9 games. I can’t give this app more than one star because it DOES NOT work.
hdnn I'm no I'm jd
2 years ago
Nothing shows up after my first bowl
I finished one game and nothing shows up when I created one.
TheYoshiKnight
2 years ago
Not accurate
It’s is not tracking each game every week
MommaProws
2 years ago
My bowling center not allowing use of points
The whole system is great!!!
The App and computer systems stat data is awesome, however the bowling center (Westminster Lanes-Westminster, CA) are still not allowing the use of our points for anything.
I’ve been acquiring points for over 2 years now and it seems like management doesn’t care about Open Lane and it’s end users….
It’s quite frustrating that they’re not holding up their end of the bargain. If someone from Open Lane or Brunswick made contact with them to get the bowling Alley up to speed, ALL of us Open Lane Customers would appreciate it…

Thx-GC
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The Autumn Wind 62
2 years ago
Developer Response
Thank you for the kind feedback. Hopefully the app can still earn a 5 star review even if the bowling center isn't using all of it. We'll reach out and find out if there is anything we can do to assist them with OpenLane.
Avg scores
Doesn’t seem to show the average score like it used to. And it seems to only save scores of recent games. My scores from a month ago or longer are no longer showing.
jmn532
2 years ago
Developer Response
Thank you for the feedback and we'll look at incorporating your ideas in to our development as we improve the app. Thanks for using OpenLane!
Very cool. Lots more potential
Just recorded my first session with the app. So much potential with this. It’s really missing a “stats” or “career” tab where you can see avg, strike percentage, spare conversion etc. it appears as though that data is being recorded but there is no way to access it.

Okay dreaming a little here, but what if in the future, there was a league tab where you could link your profile with others’ in your league and compare all those stats. Such as maybe a separate game sync designed for league games only and could have a sortable league leaderboard view. So much potential to make leagues fun on a whole other level.

All in all it is such a needed app and I think it will be integral in building interest in leagues and also keep casual bowlers coming back to their favorite alley. Well done!
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JDT max
2 years ago
Developer Response
Thank you very much for the feedback and those are some great ideas. We are actively looking at our development roadmap for enhancements and this will be added to the conversation with our developers!
The only stat tracker i’ll ever need
So I’ve been using OpenLane for quite a while now and while i haven’t been to many centers using the sync system, it’s been great having the ability to see how i did for each game, a couple nitpicks i’d have to point out is that i really wish i could see an interactive replica of the results screen that was shown on the screen on the lane i was on which included people who didn’t connect the app, along with the stats screen (i.e average, spare, strike, split, and split conversion percentage) for each session, ok, on to the next minor nitpick, id really want the my scores tab to be sorted into sessions (assuming 2 or more games were played,) it looks kinda messy by showing each individual game rather than it being one tab for each play, session but other than that, really great app and I’m excited for what’s to come in the future
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RSCantey
2 years ago
Developer Response
Thank you for the feedback. We'll take a look at this and work on a fix for an upcoming release.