OpenLane. Eat. Bowl. Earn. User Reviews

OpenLane. Eat. Bowl. Earn.

Brunswick Bowling Products, LLC

Food & Drink

Sports

Reviews Summary

Positive highlights

🎯

This app hasTracks bowling scores and stats

🤝

This app hasAllows customizing user experience at lanes

💰

This app hasProvides loyalty points and rewards

🗺️

This app hasHelps find nearby bowling centers

🕰️

This app hasAllows joining waitlists for lanes

🤖

This app hasConvenient and easy to use

Negative highlights

🐛

This app hasFrequent bugs and glitches

🔍

This app hasMissing important features like average, strike/spare stats

🕰️

This app hasScores not recorded consistently or disappear over time

📝

This app hasInability to edit or delete recorded scores

🤖

This app hasConfusing interface and lack of instructions

🔒

This app hasPoor customer support and unresponsive to user issues

Top reviews

Leave a Review OpenLane. Eat. Bowl. Earn.

Great!
I love how you can easily set up a lane with your friends from your phone. I accidentally marked my friend as “This is me” but can’t delete his scores. I wish you could delete scores and see more stats like average and speed.
CHRIS5377.
4 years ago
Developer Response
Thanks for the review and feedback on OpenLane. We'll consider some of these for a future release of the app.
Open Lane Review
As a manager in the bowling industry this app is exactly what we have been waiting for. It is molded perfectly for both the average league bowler and open play guest.

Since implementing the Open Lane app we have seen an increase in customer engagement for wait lists, customizing their user experience at the lanes, and even additional social media exposure from guests sharing their scores.

We cannot wait to see how this app develops even more functionality for our guests and continues to provide the best experience.
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Skuddlepop
4 years ago
Developer Response
Thank you very much for your review. We are very proud of OpenLane and we're pleased to see real business impact from the app. We have some big things planned for the future, so stay tuned!
Update your Interests
Love using this app, but make sure your account is completely filled out. That's how I was able to get access to all my center's promotions.
jeashea
4 years ago
Developer Response
Thank you for your feedback and great tip on making sure you are provide all your details to gain rewards.
The only bowling app you need
This app is amazing! It’s super simple to use for me and my family. I can join a waitlist at my favorite center, get loyalty points when I play and it keeps all my bowling coupons in one place.

It’s easy to use and I love the look of the app. As a mom, it’s functional and efficient while going to have fun with littles in tow.
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Rockyrolie
4 years ago
Developer Response
Thank you so much for your review!
Can’t even sign up
Can’t even sign up to use the app. Tried multiple email addresses and even reset the password on one I had somehow already signed up with. Every time I log in it says data is corrupt contact support. This is quite annoying.
wowanickname?
4 years ago
Developer Response
We are sorry that you experienced issues with the app. We have released a newer version of the app (version 1.0.36) that is now available in the app store that addresses the issue you have seen. If your device has not updated already, try uninstalling and reinstalling the app with the new version.
No
E
ggdhhdjfhdydbxhdud
4 years ago
Joined App
Join app didn’t received 500 points as stated
R@ginC@junsR@ge
4 years ago
Doesn’t work...
Simply doesn’t work. Does not track games, does not show stats, the only thing it does is show me a map where my bowling alley is, which is where I was already at. Completely useless app. I think there are some issues the developers need to work on. When that’s done I’ll update the review. I like the design and the intended use but it just doesn’t work.
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King boy17
4 years ago