Leave a Review Miles
Horrible customer service and a scam
I download this app because I’ve heard about it from other people. There was a promotion where if I refers 5 friends , I get a 50$ gift-card. I refers 5 people and did not get the 50$ gift-card. When I contact them, they said they can’t track my referral or something like that, making crazy excuses when I have the proof and everything send to them. This apps is so useless .
Update: from the created respond you can already tell their customer service is trash. The referral was literally tell 5 friends and they do their first miles. Easy enough. I did everything and even have proof. At first they said they were back up because of the holiday and everyone using it. Then they said I was not eligible because they think I make two account. Ummmm I don’t have time for that. I only have one phone . I had refer my sister that have the same last name as me ??? But she did her first Miles . After us how them proof they never reply to my email . LOL . So I refer five friends and didn’t even get the 50 gift card. So Don’t waste your time on this trash app and their trash customer serviceShow lessamylovesweets
Developer Response
Hello, thank you for your review. If your referrals completed all the steps during the time of the promotion and they are new Miles Members, the gift card would be on the Reward Section. If you have questions please feel free to reach out to support@getmiles.com. We’ll be happy to help.Not free at all
When they say you get free stuff they really mean you pay a subscription, get the first month free, then end up paying the rest full cash. The other stuff that’s not subscriptions are just coupons. It’s just filled with companies it is working with so they can all try to make money off you buying stuff from them. Your paying for advertising basically. It’s not secure and the company does not take responsibility for getting viruses or anything off the app. They also just want to steal your data. Also if you look most of the ratings that are 5 stars look like bots, they either have only like three word reviews, maybe a sentence, or they are made by children that don’t understand what’s happening. Before they added the bots it had a low rating. Sad to see how easily manipulated the App Store is.Show lesslilligant137
A waste of time
For the record, the “rewards” are literally promotions you can achieve by just going to these websites on your own. Miles is making a killing from referral links. It’s not even like Groupon where you’re getting a massive deal in comparison to regular promotional pricing or packages. You’re literally only given the most bare bones rewards on this app. They then offer $50 raffles like that means anything. Nahh...give me gift cards when I redeem 20k miles or something. Not this scam of “rewards” options that are just referral links. Don’t believe me? Try it. They put the links right in the description. Redeeming your rewards literally only takes away miles. You can get the “reward” by not redeeming a single thing 😂
In response to the developer:
That’s the whole point. You’re literally using your app users by cashing in on the referral links because some are too naive to see what you’re doing. Scammy. Call it what it is. I’ve literally tested these “rewards” and I can get any of them all by myself. If I go through the app, I get the “rewards,” sure. But I also give you the opportunity to make money off of me. No thanks. Stop replying to these reviews not telling the truth.Show lesssnicole9415
Developer Response
Thank you for your review. We’re constantly looking to make sure that we get a wide variety of rewards for our users. The links on the description page provide users a chance to view products and/or services before using their mils. Once you've purchased the reward with your miles, you'll be presented with a unique link and/or code to redeem. As we continue to expand our partnerships, we’ll have more and better rewards to offer so please stay tuned for what’s to come! Please feel free to message us at support@getmiles.com if you have any other concerns. Thank you again!Legit
I’m feeling it some things really don’t seem to be that treat of a discount or you could find better but A+ for the effort and great display also it’s great for advertising for company’s and websites . Some discounts I love bc it is a good deal other offers they had seemed just like what the company already does like give big discounts for hotels with member rates which is free anyway to book and do on there site . So I guess you can say it’s a 50/50 chance wether your getting something great and a good deal but there are more good higher or exclusive rates than none or same as site or nothing special deals . So I think miles is going places and doing a great job just needs a little bit more growth a little something something with a flare a i knowww they just didn’t OMG little pop to it . Wether it’s a deal or discount or one wildly amazing deal you can claim and purchase a week or day . Maybe have a monthly , weekly and daily , Pop Boom OMG Promotion or Deal/discount that flares and up to the level it needs to and occasion. Thanks great work ! -T.W.Show lessTMoney229
download it
i just fell in love with this app recently and thought i'd leave a review. i download a lot of apps that have benefits for things i'm already doing--- when the world was flowing i had redeemed a few rewards- some lipsticks, & perfume! i love btw-- now that the world has slowed down {i need something to look forward to} i love that they reward you with staying home points + bonus points for social distancing and being active = which leads me to i just used my chewy reward for my pup and i can't wait for that to come in!! but i look forward to the notifications from them, the app is made super well and easy to use!! i just really enjoy this app and i'm happy i downloaded it because it's only benefited me! (but i read the review before me and she put she wish there were more rewards which i love the rewards now but of course if there's more i'm all for it too!! Lol) oh ya and i love redeeming for raffles they are holding. his app keeps me going. love love loveShow lessLexieeedeeeee
Developer Response
Thank you for the great review, and welcome to MILES! 💚. We are happy you are enjoying the Miles app. Reach out to us at support@getmiles.com if you have any feedback, we would love to hear from you!Not worth it....yet
The reward are pretty much the types of coupons and free trials that you can get without doing anything. And the app hasn’t logged any of my walks in months despite the fact that I walk every single day. It’s even missing some drives now. I was in touch with the developer and they said the problem had been fixed, but it’s no better than it was before. The 20x points for walks does me no good when the app won’t log walks. I have other apps that track me with no issues if I use them instead of this app, so I don’t see what the problem is. They said to contact them with the details of any missed trips, but that’s a ridiculous amount of trouble to go to when the rewards aren’t anything special anyway. Sorry, Miles. I wanted to give you a chance, but you failed. The one thing I really did like is how their customer support seems to make a real effort and they’re very courteous. I may keep it just a bit longer to see if things improve, but only because they’ve been so pleasant and respond to every email and review and that counts for a lot with me.Show lessPhantomPhan
Rewards are not good
The app is a good ideal but rewards are terrible. Why do u not offer gift cards like every other rewards app on the planet? They say they vet their rewards to make sure their unique and I call bs because u can literally get the same offers they offer for 80% of the rewards for free just by looking on places like retail me not. I kept this app for a long time and never redeemed my rewards except one time and that was a $5 dollars off when I spend $50 at target. After that I could never find anything worth getting so I deleted the app but I decided to download it again just to leave a review that way others don’t waste their time. I will be deleting it again after this review. Seriously unless they change their rewards it’s not worth the time and space it takes on your phone to download.Show lessOscarismydog1125
Love the concept, but the rewards are essentially worthless
Most of these rewards are not something you would typically use often. For example, a lot of the options under the “food“ category are for those mail order food services. I don’t use those. Or a five dollars off a $50 purchase at target. Why not just give us a gift card so we can choose the amount based on our miles? If I’m going to spend $50, saving five isn’t that big of a deal. However, if I could purchase five dollar gift cards for so many miles, that would be beneficial. Or the offer from Chewy is only for first-time customers. Again, worthless. Why not offer gift cards for these places rather than offers for first-time orders only? I would like to find an app where you can use gift cards for your points. I do like how this app works, and it has tracked all of my trips successfully. I think I would start using it again if the rewards were worth it.Show lessMW9399
Developer Response
Hello, and thank you for taking the time to leave your rating and review. We constantly are looking into making sure that we get a wide variety of rewards. As we continue to grow and expand our partnerships, we will have more and better rewards. Please feel free to message us at support@getmiles.com if you have any other questions or concerns.Disappointing
The idea is great but with the rewards that are available it is 100% NOT worth it! If you want discounts and coupons you can use the app called honey, it’s free. The rewards need to be gift cards or at the very least good discounts like 75% off items or websites. This site mostly gives you deals on subscriptions, which is NOT appealing because even if you get a month free you have to pay to keep it going. If you could redeem a years worth of a subscription for free that would be worth it, other than that it’s pointless. I downloaded it despite the low rating to check it out. I’m sad to say this app deserves the low rating. Get those rewards worked out and you could have a good thing going. I have soooooo many miles and nothing I want to redeem them for so I’m deleting the app. It’s not worth it
Update: To the response I got from the developer
That’s all well and good that your offers are unique but they aren’t good. My point was it’s not worth it for discounts. You can find discounts all over the internet with a simple google search. It would be worth it if you could earn gift cards, I want free not discounts lol. There are other apps that you can get free gift cards with and I’m going to stick with them. Let me know in the future if you improve the rewards. My suggestion is fix the rewards because it is the biggest complaint I’ve seen in the reviews. Listen to the constructive criticism and try to make your app better.Show lessAxel Gunner
Developer Response
Thank you for the review. The rewards on Miles offer exclusive savings for online shopping across multiple brands. To ensure the rewards are unique and exclusive, we put them through a vetting process that includes searching the online for an offer of equal or better value. If you find a better offer, please send a screenshot at support@getmiles.com and we'll look into it.Kind of a waste
I signed up for the miles ap back when they were offering $5 Starbucks cards for 2,500 points. Since August there has been nothing worth redeeming points for. If you listen to podcasts or the radio, you can get all the same coupon codes that you would be cashing your points in for on the miles ap. I can honestly say without a doubt that NONE of the so called “rewards” are worth redeeming.
I redeemed some points for a $40 off purchase from a site that only exists in Europe so the shipping is like $40 per item. Ridiculous.
The “prizes” remind me of the old magazine subscription thing where they get you to sign up for a free subscription and when you don’t cancel after the trial period you get billed a cray amount. Nothing is free on here.
I really wish I could write a better review because the concept and the ap are nicely designed.Show lessCashysMommy
