Leave a Review Avia
Excellent lock, with one minor flaw
This is probably one of the best electronic handles for multipoint locks (If you are an iPhone user).
However: if the door is unlocked via internal knob the lock very occasionally does not register it has been unlocked and when the exterior lever is subsequently lifted up the door does not lock, with the possibility of leaving the house unlocked, if not checked.
This issue could be very easy fixed, as follows:
If the interior handle can be pushed down the door is definitely unlocked; so, if this action always sets the status of the lock to “unlocked” it would not matter if unlocking with the internal knob had not been detected and the door should always lock when the outside lever was lifted.Show lessIt.dude
Latest update causing problems
The most recent update asked for the lock to update firmware. Upon doing so the lock became unresponsive and the app kept saying the lock was not aligned, despite following the instructions the app kept crashing to the Home Screen and then the lock would appear unresponsive. I had to reset the lock completely and re-add it to HomeKit which meant I had to recreate my automations for the lock. So Avia, I’ve had 2 great years with this lock but please review your latest update, it is extremely buggy.Show lessSach4924
Rubbish
Had high hopes for this lock.
Install was clean and easy. Worked a few times then jammed. Was locked out. Rang the company for advice and was told “there were no technicians available and to get a locksmith”. Sent it back snd was told they hadn’t received it. Had to screenshot the delivery proof and they had of course received it.Show lessdocrobd