Benefits OnLine User Reviews

Top reviews

App need to be more intuitive and simplified

App need to be more intuitive and simplified

Cant access account !!!!!

Takes 45/60 min of trying and trying and trying to log in before it will allow you to access your account . Then if you clink something it kicks you right back out once your in. If your able to get in.
All my coworkers have this same issue.
Good luck trying to monitor your investments. Throwing money at it and praying it turns out ok.
By far the worst investment app/broker I have used to date!!!!!
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Terrible

The app is slow and it takes five actions to get to anything useful. There’s a lot that you can’t do on the app that you can only do on a web browser. Also, every month it asked me to sign up for electronic delivery just so that it can try to get me to sign up for their promotional emails. I have everything else turned to electronic delivery except I don’t want to receive their promotional emails. The UI is unintuitive and cluttered. Using this app is an awful experience.
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Confusing Navigation

Confusing layout. Difficult to get to the correct menu and it changes through the transaction lifecycle. Unclear status once actions have been taken. Low-use menus are prominent while important options are buried layers deep. Need to rethink the navigation experience. I use several banking and brokerage apps daily and this is noticeably worse than all others
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Works great!

I don’t know why I see all these reviews saying it doesn’t work because it works perfectly fine for me. I invested in a Roth IRA through them and it works great. I did take it out because I needed money and I had no problem with that either. Overall it’s a great app!

New version took away too many features

The app has continued to degrade and remove features over the last two years. Make the App Great Again!

Specific examples: detailed account activity; contribution history; employer/employee contribution split; projected retirement balances, etc.

Worst customer experience

This is the worst customer experience that I have seen. I am trying to certify my tax status as a non Us resident and this keeps being rejected for some random reason.

The website keeps pointing to a tax profile page that doesn’t exist. The app flat out doesn’t allow me to access anything beside my stocks.

There is no way to reach anyone beside a hot line that takes one hour of wait. No email, no messaging option. Call back is not even available to non US citizen. This is an insult to customers and a shame to the company that created it.
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Sweet

Pretty simple to use, easy to navigate across the interface. I wanted to see my 401k and immediately made an account and got everything setup working 5 minutes. I saw all my 401ks and financial descriptions. Also were able to connect my bank account for withdrawals within minutes. Well done

Helping people make good decisions about recovering their cryptocurrency lost funds.

In this cryptocurrency trading, forex, or stocks trading differently, from blocking withdrawal to overcharging the trading fees or commissions.
Either way, the loss can be permanent if you don't take a quick step to dispute the transaction and get restored.
Whenever the chargeback process doesn't work with your bank, involving technology of kyson_aldertech is the most viable option. The technology services focus on withdrawal of hidden denied assets and all other types of reclaims.
There are various investment recovery companies, but you need to ensure that you hire a legitimate one. They must have extensive background in handling binary options scams. You need to share your financial account information with filing a complaint with kyson_aldertech, and also you should choose the more reputable and credible one of which is kyson_aldertech as I have done too.
Technology is one of the best right now with a very high recovery rate. They are also very swift in getting back your funds. So, you need not wait forever before getting back your funds. You can search them up on google to reach out to kyson_aldertech on instagram.
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HORRIBLE

I can’t make a rollover because it’s stuck in a loop where it tells me to endorse the check but it won’t take me to the next screen to take a picture. Customer service is USELESS. THEY “expedited” my issue and 2 months in, and I haven’t received ANY communication at all. The worse part is that I missed out on a significant bounce in the market so, thanks a bunch benefits online app for making the easy, super inconvenient
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