I am highly disappointed with the Walmart Computer Share app. The sign-in process is a nightmare—when it even works. Everything in the app loads painfully slow, and the entire software and UI feel amateurish and outdated.
One of the biggest drawbacks is that you cannot directly purchase Walmart shares through the app. When it comes to selling your shares, the process is equally frustrating. You are required to enter your bank account information, but they will still send your money via check in the mail, which is not only inconvenient but comes with a hefty $25 minimum fee plus an additional percentage of your money.
If you prefer to transfer your shares to a brokerage, the app only allows transfers via the slower and outdated DTC method. In today’s world, most modern software opts for ACAT transfers, which are faster and more widespread. Unfortunately, the DTC transfer process is flawed—I have been trying to transfer my money for several weeks, and it still hasn’t appeared in my Fidelity account.
Customer service is another major pain point. You have to wade through several automated messages before finally speaking to a real human being, only to find that the representative is unhelpful and passes on responsibility without resolving the issue.
My recommendation: Only put the bare minimum of stocks in the app to max out the Walmart match, and transfer your shares out as soon as possible.
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TheLonePigeon
iMurphs