Benefits OnLine User Reviews

Top reviews

Why can’t you?

Other banks and 401ks let you just see the accounts that you have funds in on the account page. I don’t want to view three accounts that have a zero balance. I have been asking for this option for years! Why!

Speak Spanish

Please Do you have a spanish version?

Sub par.

Not user friendly at all. I had a Union 401k and have an ira with better apps and websites. I’ve tried moving funds and balancing accounts and the app and website are both junk. But it is what my company offers, so here I am. If you want customer support, better take some time in the middle of the week. Surfers hours bankers pay.
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Basic. Disappointing.

You’d think Merrill would have a far better app than this. Only provides bare minimum information. Frustrating. Fidelity’s app way better. Copy them.

Limited functionality

This app makes it very hard to see all balances, does not show a daily update of prices in individually managed stock holdings portion of account, yesterday’s balance is show for all of those holdings. To see an update, it is required to log into full website.

Poor process

The application used to allow me to look at the retirement fund. Not it keeps bumping me back and forth between websites and applications. Never used to be like this.

Weak..

This app will let you see your account balances, but that’s about it. I was remote and wanted to sell stocks, impossible through either the mobile app or mobile web browser.

Being able to execute stock transactions should be a basic feature..

This app should not have been approved for the App Store

Can’t login. Can’t reset my password. Also their password requirements do not *allow* for special characters, so if I wanted to create a strong password, I’m actually not allowed to. Additionally, their App Support page does not provide any support or contact info unless you login.

Definitely still need a computer

Functions that the app gives you work well, however there’s no option to trade securities in a self directed brokerage acc. It’s still necessary use the full desktop site on mobile

Terrible useless app

You can’t do any trades with this app. I can get all the info online so why bother with this app? The full site on iOS does not work for trading anyways. So all this app does (and the online full site does on iOS) is it gives stock values. Pathetic design by inexperienced software and product folks. Learn from UBS folks for that matter.
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