the worst of all bnpl
Funny they advertise no interest BUT they charge a convenience fee for each payment made by card. You’ll have to add your bank account to avoid that fee. Who wants to trust sezzle with their bank info?! Also rarely abide by state laws, automatic payments are often regulated by states. Customer service is non existent. Its a chat bot and you won’t get a human right away or ever. The membership had value, but with the convenience fee, makes it just as expensive as a credit card. They offer perks like rescheduled payments, but if you use them and pay early, your account is blocked from use. Why offer a perk you’re gonna penalize me for. That 30 days membership makes no sense if you pay by bank, because they will make you wait for their bank to process it and block you from using the app until that payment is processed. So yes technically if you actually want to use it, youre better off paying the convenience fee because your bank payment will take 4 business days and you will be blocked from using app. If you use a card for one purchase it will default to that card for all others. Lots to be mindful while using this app. According to their data, i’m a good member perfect payment streaks but this happens, can’t imagine if I wasn’t.
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Response from developer
Thank you for taking the time to leave us a review and we understand your concern. Sezzle strives to keep our pay-in-4 service that is free to use. Depending on state guidelines, there may be a convenience fee when a card is used for a scheduled payment. As you mentioned, you can connect a bank account to pay scheduled payments to avoid these fees. Also, we always want you to have a positive experience with our support team and we’d love to take a closer look at your issue and see how we can assist. While we appreciate the information provided here, please connect with us directly at shoppersupport@sezzle.com and provide us with details so we can help get this resolved. We look forward to working with you there!
