Leave a Review Perpay
Misleading regardless of compliance
I’ve used Perpay for almost a year now if not longer, I’ve never once missed a payment and my set payments which is directly deposited from my payroll has always been set way over the required amount for direct deposit. I’ve been paying $300 bi weekly without fail with a $2000 credit and 0 balance. I attempted to purchase a phone for the past 2 weeks and initially was told once my payment goes through (still 0 balance) the item will send. Payment went through this morning and still saying I have to wait another 2 weeks for my next pay cycle. When again I have a 0 balance. This is ridiculous, my automatic payments has always been set to $300 and my payment history shows that. They are unwilling to assist me, as I’ve been a compliant customer and continue to provide different information. I would rather deal with any other company, at least you can speak directly to a person. Do not waste your time with this company. They do not care about you, your needs or level of compliance.Show lessKeyly1
Developer Response
Hi there, we're sorry to hear about your recent experience. Providing excellent service is incredibly important to us, and we are constantly working to improve this. Could you please reach out to us directly at hello@perpay.com so we can address your concerns and find a solution? Your satisfaction is our priority, and we appreciate your feedback as it helps us improve.Disappointed
I’m only giving 2 stars because the app was good for a little while..
So I’ve been using this app for over a year. Have made multiple purchases totally about 6-7k. Well I recently tried to purchase a Mac book with my spending power of $1200. Was told it was eligible for active shipping. Went to purchase it and it said it had to be approved.. which was weird because I’ve bought serval things with active shipping, including a TV. But I was like okay, it’s fine. I’ll get approved, I been a good customer, always made my payments. (I pay more than my minimum required) went and looked this morning and it was denied.. not only was it denied but my spending power disappeared.. went from $1,200 to -$163!! I will finish paying what I owe & then I’m DONE! I’ve never been so upset and disgusted by an app. I’ll take my business to finger hut or somewhere else.. not to mention you have to chat via chats & they take FOREVER & a day to respondShow lessgOoBa_21
Developer Response
Hi there, we're sorry to hear about your recent experience. We appreciate your loyalty and are disappointed to hear about the issues you encountered. Please know that we value your feedback and will work to improve our services. Please reach out to our Customer Support Team at hello@perpay.com so we can look further into this situation for you and thank you for bringing this to our attention.Perpay is incredible!
I was obviously skeptical at first, I’d see the ads on Facebook and instagram like everyone else. I’ve had horrible credit for all of my adult life so I was expecting another denial. I was approved for an initial credit line, I made one purchase as a feeler. The best part is that it’s linked to your payroll so as long as you can maintain your employment, you don’t have to worry about missing payments. My credit line increased, I was also approved for a credit card through Perpay that works just like any other credit card. My credit score is jumping quicker than I’m able to notice, and I’m getting more “Approved” messages. I recommend this to anyone who’s struggling to establish or rebuild their creditShow lessanlgkwlnd
Developer Response
Thanks for the awesome review, anlgkwlnd! We're so happy to hear you're loving your Perpay experience, and can't wait to keep working with you. We're always here if you ever need assistance. Feel free to reach out to our Support team at hello@perpay.com if any questions come up!