What A Great Service ( I thought )
I’ve been using this app for more then a year. Getting new things I’ve needed after a bad stint of luck leaving my credit in the whole. Kept paying everything off before my 90 days to pay it off without the crazy interest. Everything I’ve purchased which has been a lot of stuff maybe 10 larger purchases in the last 15 months paid ON TIME PAID OFF NO PROBLEM! All while getting a larger and larger line of credit….. Until today I go to make a purchase, says I’m approved for 1200 (which I’ve used 2 times now to the fullest and paid in a timely and early manner) only wanted to use 400 of it. It says I’ve been denied ( no reasons why) and can’t apply to use at all for 30 days! I’m assuming bc I’ve paid everything EARLY to avoid the extra interest (that mind you IT OFFERS AND ENCOURAGED) they aren’t making lick off me so they don’t want my business! Gosh that just PeeD Me Off and after speaking so highly and send so much business this way! Shame. Thought I found a great needed service. But it’s another illusionDeveloper Response
Thank you for visiting our Katapult App, Not2Happy. We appreciate the time you took to share your feedback. If you are available, we would like to partner with you to speak in further detail about your experience and how we can better improve. We invite you to chat with us by copying this link into your web browser https://go.katapult.com/chat, or contact us today at +8335282785. Thank You, Katapult Customer RelationsPayments
I don’t really like that they include your payment due and the next payment together makes it look like you’re always a payment behind so for a while I was paying twice the amount than what was required. Why don’t we just put up the weekly payment due not the next two weeks?? Other than that if you have auto pay like I do but ran into some issues cause I got a new card theee guys aren’t bad,,,, it’s auto pay it pays for itself so,,,,,,Developer Response
Hello, Mkunze78, Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Katapult believes in transparency with no hidden fees. We value your business. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent. Thank You, Katapult Customer RelationsFor the Love of shopping!
Katapult made it easy to shop many, many stores for just about anything you want or need. I needed a dryer fast and I easily applied for and received my acceptance in minutes. It was awesome because I found and was able to compare other stores for the best price. You also have a small fee so keep that in mind after you make your purchase otherwise if you’re trying to increase your credit score Katapult is the best!!Developer Response
Hello, KTZJ, Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Welcome to Katapult. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent. Thank You, Katapult Customer Relations