Cox Business MyAccount User Reviews

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Useless

I’ve tried a lot of useless apps over the last 15 years and this is easily in the top 10 most useless apps ever. You will have to use the web for most functions (and sign in again) so just save a step and use their website.

Thanks for all waiving fees

I had many troubles with My Business Debit Card and your Staff always help me and assist waiving and keep all straightened! Thanks Small Bussiness Single Dad and Blessings from RILIONGRACIEPENSACOLA ❤️

No more call forwarding

After removing call forwarding from the app, now you have to log I to the website to set up call forwarding. If you donut off your phone it. Takes 5 minutes to finally set it up. Please fix this. Why would you remove call forwarding from your app and make it so difficult. This is really the only reason anyone needs to use the app or online account on a daily basis. PLEASE PUT BACK CALL FORWARDING
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Update Made this App Terrible

Used this app frequently to manage forwarding phone calls. Now it’s impossible to do it through the app. Have to log in through internet which takes forever and makes the app pointless.

My monthly premium

I never received my 50 gig upgrade to my email. Only received 5 gig!! I was sent two new motums to upgrade my internet also. My monthly coast doesn’t match what I was quoted. Please contact me. Thank you!

Richard Berger

Doesn’t make any since.

Issue after issue with my payment options. I just don’t understand what the problem is, or why my payment options changed.

Minimal capabilities

This app really doesn’t do much. Was hoping to quickly view and retrieve voice mail messages and get alerts like I could with AT&T app. Starting to regret switching to Cox for my business line. AT&T had a good voice mail viewer app.

Update took away functionality

Can no longer check voicemail or forward calls. This app now has no purpose

What’s the freaking point of the app?

You used to be able to actually do things in the old version, now, all it does is redirect you to the website. LAME and WORTHLESS!

Call forwarding

This app NO LONGER allows one to forward numbers. While at the same time the service level has dropped that I need to transfer numbers. Cox Business is crap.

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