Not great
*Update* The new MyEnergyCenter app does not appear in the iPhone settings list, so there's no way to turn on/off permissions, such as location. Attempts to change settings within the app simply open the main settings window because the app "can't find" the specific settings page for the app.
(1) There should be a way to set up autopay from a credit card. Most companies have this. With SDGE, they make you go through Bill Matrix and reenter all of your information each month, plus pay a "convenience" fee. (2) The CCA notice that shows at the top of the main screen every single time you open the app or go back to the main screen, even if it was dismissed already, should either be moved to a different place, or stay closed once dismissed. (3) Stop forcing updates every few days. Most apps allow, but don't force, updates. Updating is good but not when the user is forced to update nearly every single time they open the app. (4) Although nothing to do with the app itself, SDGE delivery rates are OUTRAGEOUS. Also, electricity should not be subject to local taxes and customers should not have to pay "public purpose" fees (aka welfare) to subsidize other customers already getting welfare from the government! That's ridiculous!
(1) There should be a way to set up autopay from a credit card. Most companies have this. With SDGE, they make you go through Bill Matrix and reenter all of your information each month, plus pay a "convenience" fee. (2) The CCA notice that shows at the top of the main screen every single time you open the app or go back to the main screen, even if it was dismissed already, should either be moved to a different place, or stay closed once dismissed. (3) Stop forcing updates every few days. Most apps allow, but don't force, updates. Updating is good but not when the user is forced to update nearly every single time they open the app. (4) Although nothing to do with the app itself, SDGE delivery rates are OUTRAGEOUS. Also, electricity should not be subject to local taxes and customers should not have to pay "public purpose" fees (aka welfare) to subsidize other customers already getting welfare from the government! That's ridiculous!
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Response from developer
Hi, We're sorry you experienced issues with the app, and we'd like to help. Please provide your contact information, operating system version, and device type in an email to CCCAdvisors@sdge.com (with "app feedback" in the subject line).
