Leave a Review Toyota Financial Services
This app is garbage
First off, they take forever to take the money out of your bank account, even after it says that the payment was successful on the toyota app. it’s hard not to feel like this was purposefully put in place to get people to accidentally spend money that should have already been taken out of your account, because then your transaction will cancel due to insufficient funds and they get to make money for late payments, interest, etc.
Second, the buttons are horrible and you have to tap multiple times to exit out of tabs and pop ups. this app is just terrible and i’ve done my fair share of digging and i found that many people are fed up as well. i don’t know if toyota directly runs this app or if there’s a partnered third party but either way they need to fix up because this is people’s money that they’re playing with. Just about ready to file a lawsuitShow lessPolo Vidas
App not user friendly
I am not very pleased with the Toyota Financial Services App. I setup an automatic payment onto a different bank account months ago, which was confirmed by app, and it did not setup correctly due to sluggishness and malfunctioning. This caused two months worth of missed payments. The app does not allow for text messages to alert you if there is an issue with payment, or if payment was processed successfully (a feature which most companies today regularly offer). I am setting up an automatic payment again, but due to the unreliability of the app, I am forced to verify through an agent on the Toyota Financial Services Customer service line that the app/account are correct this time. I also had to setup email/text alerts through customer service. The app, in my opinion, needs a thorough overhaul, or it is designed this way intentionally by Toyota and its subsidiaries to cause unnecessary/unwarranted fees to accrue for profit.Show lessCanjar Fan
App is ok need a lot of work
So I wanna start off by saying the app is OK but need some kind of work with your monthly payment. Should be at zero once you pay that payment off specially early. also, on the homepage of the app, we shouldn’t have to go through a bunch of process to see how much interest was pulled, and how much went towards the initial payment. if you guys can show us what the payoff amount is on the front of the homepage you should be able to show us how much interest was pulled out on that payment on the same homepage. also, Toyota is the only one that takes forever to take their money. You guys need to speed up the process with that and it’s not the bank. also, when we pay our bill, you have multiple options. Specially if someone is behind, you should include the late fee like every other finance company does the app needs to be just a little bit more efficient people want to press less buttons to find information and I always never understood why there’s not an option to pay a car payment with a debit card. It’s kind of ridiculous that we have to depend on a routing number and the account number and you guys take forever to pull out the money specially if I make the payment, like on a ThursdayShow less20181880