An essential App
This just makes my routine more enjoyable. I get to enjoy a couple minutes with my kids before they leave for school knowing exactly where the bus is at. They don’t have to stand out in the Sun, cold or rain.
Response from developer
We are so grateful for your review! Thank you for sharing your experience with us and the community.
B Daniel
This app is a total game changer! I am so glad that it was created. Before we would have to wait for 30 minutes to an hour for the school bus. Now, we know its location and can expect its arrival time within minutes! The app is a stress reliever and a life changer! Thank you so much!
FIXED YAY!! Push notifications?
UPDATE TO PREVIOUS REVIEW
Upon posting my previous rating, I decided to email them and seek help on the issue. They were VERY RESPONSIVE and asked me additional questions, updated me on where they were on troubleshooting and consistently notified me about trying to fix the issue. With the most recent update to the app, I now receive notifications consistently and accurately. I truly appreciate the attentiveness of the developers.
If I could make it more reliably notify me in a timely manner it would be wonderful but I also know the bus passes through two dead zones when entering my notification zone so this may be a geographical issue rather than within the developers control.
Please continue to improve the app as it provides value.
Thanks.
Original Review below:
Push notifications suddenly stopped working. In reading other reviews it seems to be an issue on the developer end. It’s not helpful if the push notifications do not work. Yes I can see where the bus is within the app but I much preferred it with push notifications.
Upon posting my previous rating, I decided to email them and seek help on the issue. They were VERY RESPONSIVE and asked me additional questions, updated me on where they were on troubleshooting and consistently notified me about trying to fix the issue. With the most recent update to the app, I now receive notifications consistently and accurately. I truly appreciate the attentiveness of the developers.
If I could make it more reliably notify me in a timely manner it would be wonderful but I also know the bus passes through two dead zones when entering my notification zone so this may be a geographical issue rather than within the developers control.
Please continue to improve the app as it provides value.
Thanks.
Original Review below:
Push notifications suddenly stopped working. In reading other reviews it seems to be an issue on the developer end. It’s not helpful if the push notifications do not work. Yes I can see where the bus is within the app but I much preferred it with push notifications.
Show less
Response from developer
We're sorry to hear of the trouble - please contact us at support@edulog.com if you are still having notification issues with the app, and we will be happy to investigate the behavior.
Notifications do not work
Notifications only worked for a couple weeks. Now even with deleting and reinstalling they don’t work anymore. You all ripped off the school district. I know you all see the reviews but you’ve already been paid so what do you care right? I will be writing the board and signing a petition to get rid of this app ASAP. Seems like Where is the Bus has loads of positive reviews. JCPS needs to ditch this company!
Show less
Response from developer
We appreciate your feedback and are sorry to hear of your experience with the app. If you are still experiencing notification issues, please contact us at support@edulog.com where we will be happy to investigate the trouble for you.
Doesn’t send notifications
Sometimes there are bus changes and I am never notified. I only see the messages when I literally go into the app to see where the bus is and why it’s late. It never notifies me even though I have it set to notify if it comes in a certain radius. I have checked the settings notification on my phone and the notifications through the app (it’s all on) but NOTHING! It doesn’t work. It would be helpful to know when there are bus changes.
Show less
Response from developer
We're sorry to hear of the trouble - please contact us at support@edulog.com if you are still having notification issues with the app, and we will be happy to investigate the behavior.
Unreliable
This app does not work when I am not connected to WiFi. So it’s basically USELESS when I’m on the move. I leave for work before they get in the bus, so I need to be able to track the bus. I have the kids download it as well. If they are standing at the bus stop, the app does not work bc they’re aren’t on WiFi. What’s the point???
I’ve tried this through an ATT service and a Straighttalk service. Trash.
I’ve tried this through an ATT service and a Straighttalk service. Trash.
Show less
No push notifications again!
Literally would not get push notifications for a very long time. Then they updated the app and I miraculously got push notifications. Thank you so much! Now they update the app again and now I no longer get push applications. Why are you doing this to me please please make it so I can get these notifications sent to my phone so I know when my child is coming on the bus.!!! why are you guys so dumb? Fix this holy smokesz!
Show less
App
I have been using this app for 2 years (school years) and I have to say this app is not what it says it will do. The app ( if working ) has a lag time that completely fluctuates. It goes from 30 seconds behind to where the bus was 5 minutes earlier. I’m going to suggest that the people who wrote this program needs to take the summer and fix it. I have an idea for the future, try getting the app to actually notify us when the bus reaches the target area. Just so I’m clear, I have NEVER written a review until today. I’m hoping that you will fix the app since it does have features that (on paper) is good but the execution is SEVERELY lacking. Please fix.
Show less
Glitching
Everytime I click the app it goes off like it’s a glitch. Please fix this I enjoy using it to track my kids
Straight Garbage
To think a school would utilize such a problematic app to track buses is absurd. I've never used a more useless and crappy app. Every single time you log in, it says credentials not recognized. Get password link resent, change password, still says not recognized. Freaking garbage. Schools use this app to not answer phones, yet people are still always calling from a crappy app. Garbage.
Show less
